If a call group has received consistently low MOS values, it may have more than one corresponding Diagnosis. Select the Diagnosis you wish to view from the list.
Diagnoses may be identified by their timestamp.
Refers to the time Vivinet Diagnostics found a problem with voice over IP on the network. A low MOS for this call group triggered the invocation of NetIQ Vivinet Diagnostics, which ran a series of diagnostic and performance tests between the endpoints in the call group.