BSM made easy! Listen to this short ChalkTalk and take the mystery out of delivering a business service management practice within your IT organization.
Identity and Access Management solutions provide corporations the ability to give users self-service capabilities for managing access, passwords and information.
See some of the challenges the cloud presents, and how CloudAccess solves those challenges, using Microsoft Office 365 as an example.
As seen at the Brainshare 2013 keynote session, this brief demo highlights the new Identity Manager end-user dashboard (code named Aquamarine) and the Identity Manager Approvals mobile app. These new capabilities are shown in use by employees of a hypothetical financial services firm, whose employees need to get access to various resources to do their daily jobs.
You now have the flexibility of managing your dynamic environment without licensing worries. Add on device monitoring, automation, or service management in a snap and experience the ease of licensing from our flagship monitoring and operations suite.
Learn how we can help reduce complexity in today's world of cloud, compliance, bring your own device and even bring your own identity.
Working with us and the cloud, you can respond quicker to changes, reduce operating costs, control business operations.
Today’s IT world is complex. An enterprise has hundreds, if not thousands, of critical components needed to deliver the services the business relies on. The job of IT professionals is to make sure it’s all up and running, performing as expected, and delivering critical IT and business services. AppManager is the monitoring tool that meets all your monitoring needs, as well as easily expands to include UC/VoIP monitoring, IT process automation, and more!
Learn about the powerful combination of AppManager and Operations Center and see how we help customers to manage IT services, costs, and system performance objectives.
You now have the flexibility of managing your dynamic environment without licensing worries. Add on device monitoring, automation, or service management in a snap and experience the ease of licensing from our flagship monitoring and operations suite.
You now have the flexibility of managing your dynamic environment without licensing worries. Add on device monitoring, automation, or service management in a snap and experience the ease of licensing from our flagship monitoring and operations suite.
This ChalkTalk covers key concepts that are important when talking to a customer about disaster recovery.
Learn how to effectively drive the business value delivered by IT.
At BrainShare 2011, Sebastian Kliber shows how Operations Center helps customers align IT to their business processes.
Learn how Cloud Manager enables customers to take advantage of the cloud opportunity, allowing businesses to increase their agility and flexibility.
View this ChalkTalk to understand how we help companies leverage the Cloud opportunity.
The team demos how their products can help to align capacity to demand at any given moment, stay current on management and reporting, control access in the cloud, integrate your security across the enterprise and public cloud access, and increase executive visibility by providing your management with a comprehensive view.
A Powerful Combination for End-to-End Management. See how you can evolve from a technology-monitoring approach to a service view that provides live integration with your trusted data sources.
See how the Role Mapping Administrator can make your business more agile by giving Business Managers the ability to set their own teams' access levels.
Cloud, cloud, cloud! While sounding all cute and cuddly, moving to the cloud can be like moving to the wild, wild west. IDM4 is the first Identity Management product on the market to be built with the cloud in mind. See how IDM4 can help tame the cloud.
The new reporting module in IDM4 makes life easier for administrators by reducing the time and complexity traditionally inherent in reporting systems. See how this new reporting systems can solve many of the problems IT and business leaders deal with.
Learn about the powerful combination of AppManager and Operations Center and see how NetIQ helps customers to manage IT services, costs, and system performance objectives.
Working with Q-TC, KPN iTV has implemented an advanced business service management solution based on Operations Center. The solution provides real-time dashboards showing the business impact of events in the ICT infrastructure. By enabling the proactive identification and resolution of issues anywhere in the chain from broadcaster to viewer, the solution helps KPN iTV deliver very high quality services to its customers.
Listen to this lively discussion with Jean-Pierre Garbani and Travis Greene and Michele Hudnall regarding the current business service management trends. The term business service management has been around >10 years with varying degrees of implementation success. Travis, Michele and J.P. Garbani explore failures, successes and future direction of IT organizations with the imperative to measure service performance of mission critical applications in the advent of cloud based services.
Learn how to use a whiteboard discussion with your customers to capture needed metrics.
Tobin Isenberg and Michele Hudnall host an in depth webinar on how you can build a more meaningful relationship with your existing monitoring tools to reduce costs and achieve operational excellence.
Operations Center helps you measure the performance of your IT systems against agreed Business Service Levels.
This brief demo will show you how you can monitor your IT systems from a Business Services perspective, allowing you to properly see the impact of any IT outages to the business and diagnose the root cause of a business service failure more quickly.
Justin Taylor explains separation of duties.
Justin Taylor explains the least privilege principal.
Learn about the Identity Manager 4 family. This video provides a brief overview of the pains solved by Identity Manager 4. It also provides an overview of the Standard edition, the Advanced edition, and the Compliance Management Platform.
Learn about privileged user management with Privileged User Manager.
Justin Taylor explains the SAP driver for Identity Manager. In this ChalkTalk, Justin talks about the new enterprise SAP driver and how to explain it to SAP customers.
Learn about enterprise single sign-on with SecureLogin.
Justin Taylor builds on the SAP enterprise driver ChalkTalk. In this ChalkTalk, Justin explains how to help customers realize the benefits of compliance management in SAP environments. Show customers how to gain these added benefits with the Compliance Management Extensions for SAP.
Learn how to define a workload and workload portability.
An introduction to workload portability.
A technical overview of how PlateSpin products consolidate servers.
An explanation of how PlateSpin products can consolidate servers into a balanced virtual environment from a previously chaotic physical environment.
Disaster recovery at the large scale - planning and implementation of a remote data center.
Using workload portability and the PlateSpin Protect product for disaster recovery.
An explanation as to what happens during a workload portability job, where a workload is taken from one server and migrated to another.
An explanation of how workloads can be ported to physical machines, virtual machines and images.
Using Business Service Manager, Europ Assistance enabled a business-centric view of its ICT infrastructure.
Get a first look at the consolidated dashboard environment that combines virtual and physical enterprise monitoring into a single-pane-of-glass environment visualized through BSM myMO. View this on-demand Webcast with Forrester Research to get a glimpse.
This video explains the partner model in the area of Business Service Management. Leverage value added services from specialized partners to create successful implementations and a high customer satisfaction.
Virtualization brings flexibility and agility to your environment which means configuration complexity. Manage configuration complexity reaping the benefits of flexibility that virtualization brings without losing control.
Take advantage of the flexibility and cost reductions virtualizing your environment brings. Remove the risk of a service impacting event and enjoy further cost reductions in management of your virtualized environment.
This webcast focuses on building effective dashboards with myMO Dashboard.
A technical overview of myMO Dashboard uses, users, communities, permissions, architecture and examples.
Dustin McNabb gives an overview of the latest addition to the Business Service Management solution—myCMDB.
Discover how Business Service Management lets you more effectively monitor and measure data center services and applications, and see what customers are saying about the value of our solutions.
myMO Dashboard provides transparent, role-based views to the availability, performance and overall health of the applications and services that IT delivers to your business.