Cannot select multiple groups with the same name. (NETIQKB55284)

fact
Directory and Resource Administrator 8.0

symptom
Cannot select multiple groups with the same name.

symptom
The Object Selector does not allow you to select multiple groups with same name.

symptom
Unable to add multiple groups with the same name but different Pre-Windows 2000 names without first closing the object selector window and reopening it.

cause
Groups with identical Display Names residing in different OUs are being treated by DRA as the same Group.

fix

This issue is addressed in NetIQ Directory and Resource Administrator and Exchange Administrator version 8.0 Hotfix 55584.

• When you try to add a user account to multiple groups having the same name, but belonging to different organizational units (OUs), DRA only allows you to select one of these groups. This hotfix corrects this issue and allows you to add a user account to multiple groups.

Note: To create mailboxes and mail-enabled user accounts, you should install the System Admin Tools for Microsoft Exchange 2000 or later on the Administration server computer.

Note: This hotfix requires DRA version 8.0

To download and install this hotfix:

1. Close all DRA user interfaces.
2. Run the DRA80000_Hotfix55584.msi file on each computer where you installed an Account and Resource Management console or Delegation and Configuration console.

Hotfix 55584 modifies the following files on each computer where you installed an Account and Resource Management console or Delegation and Configuration console. By default, these files are located in the Program Files\NetIQ\DRA folder.

• NetIQ.DRA.Console.Accounts.dll
• NetIQ.DRA.Framework.dll

For more information, please contact NetIQ Technical Support at https://www.netiq.com/support .

note

For more information on this Hotfix, see the following Knowledge Base article:

NETIQKB55584 - "What is the purpose of DRA version 8.0 Hotfix 55584?"

Formerly known as NETIQKB55284