Error: '***(1789) Failed to move mailbox [/o=organization/ou=site/cn=recipients/cn=mailbox]' (NETIQKB36066)

fact
Exchange Migrator 2.2 SP1

fact
Exchange Migrator 2.3

fact
Exchange 5.5 to Exchange 2000/2003 intra-site migration (within the same site)

symptom
Error: '***(1789) Failed to move mailbox [/o=organization/ou=site/cn=recipients/cn=mailbox]'

cause
The mailbox that failed to move was in use during the intra-site migration process.

fix

To resolve this issue, migrate the mailbox when it is not in use.

For information about migrating mailboxes that are in use, please see the following article:

• How does Exchange Migrator handle the migration of mailboxes that are open and in use? https://www.netiq.com/kb/esupport/consumer/esupport.asp?id=NETIQKB6789

Formerly known as NETIQKB36066