Novell Self Service Password Reset (SSPR) is a Web-based password management solution. It eliminates users’ dependency on administrators’ assistance for changing passwords. It reduces the cost and workload of help desk. Users can change their password and reset forgotten password based on the configured challenge responses.
SSPR also allows the administrator to ensure that all passwords in the organization comply with the established policies.
SSPR 2.0 Hotfix 1 includes the following enhancements and software fixes:
Support for External Web Authentication Methods: In addition to supporting the http basic authentication, SSPR now provides an option to implement an interface and configure the same as a Web authentication method.
You can configure external Web authentication methods in the Miscellaneous section of the SSPR Configuration Editor.
SSPR 2.0 Hotfix 1 includes the following software fixes:
Users could not change their passwords if theoption is enabled in the UP Password policy.
SSPR does not allow a user to login if thecheck box is selected in the Account Options section of the user account.
Resetting the forgotten password fails if thepolicy is enabled.
The steps for installing SSPR 2.0 Hotfix 1 and SSPR 2.0 are same. For information about how to install SSPR 2.0, see Novell Self Service Password Reset 2.0.0 User Guide.
If you have already installed SSPR 2.0, we recommend you to perform the following actions:
Download the existing server configuration file by using the IP address>:<port Number>/sspr/config/ConfigManager.option in the SSPR portal. You can access this file through http://<
Delete the existing installation from the tomcat Web application folder under <tomcat>/webapps. This path may vary on you system. Delete the sspr folder and the sspr.war file from the webapps folder under tomcat.
NOTE:The directory extension is not required if you have provided it during the SSPR 2.0 installation.
The following are the known issues with appropriate workaround in SSPR 2.0 Hotfix 1:
When you create a user through the New User Registration module, the user is unable to log in to Active Directory. To resolve this issue, add useraccountcontrol=512 in the Write Attributes section of the New User Registration module configuration.
When a help desk user unblocks a user account, a blank page appears instead of the confirmation message. Ignore this. The user account gets unlocked successfully.
After changing the password, user may receive inconsistent messages. Ignore this. The user’s password is changed successfully.
The complete documentation is available at Self Service Password Reset Documentation Website.
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