1.0 Overview

There are chances when a user might forget the password and has to rely on the help desk for support. Self Service Password Reset (SSPR) helps reduce help desk costs by enabling users to reset the password based on the rules specified in the password policy.

SSPR enables end user to do the following:

In addition to the above features administrators of SSPR can generate reports from the administration modules such as; intruder-lockout manager, online log viewer, daily statistics viewer and user information debugging.