2.1 Requirements

Use the information in the following table to verify that you meet the requirements for SocialAccess before deploying the appliance.

Table 2-1 SocialAccess Requirements

Components

Requirements

Supported Virtual Environments

The appliance requires one of the following virtual environments:

  • VMware vSphere and vSphere Hypervisor 6.0

  • VMware vSphere and vSphere Hypervisor 5.5

Virtual System Guest Requirements

Minimum hardware requirements for each appliance node in the cluster:

  • 60 GB disk space

  • 2 cores

  • 4 GB RAM

NOTE:The default memory allocation is 8 GB, but you can change the memory allocation as needed before powering on the appliance.

The appliance can be a heavy consumer of CPU, disk I/O, and network bandwidth. Performance can be adversely affected by other virtual machines with similar operational requirements deployed on the same VMware host server.

As a best practice, ensure that you group or separate virtual machines on hosts and data stores to avoid resource conflicts for CPU, disk I/O, and network bandwidth. You can do this manually as you deploy virtual machines, or use affinity and anti-affinity rules if they are available in your VMware environment.

Client Workstations

Administration: Supported workstations for administration tasks:

  • Microsoft Windows 10.x, 8.1, or 7.1 (no touch screens)

  • Apple OS X (latest version)

Users: Supported workstations for users:

  • Microsoft Windows 10.x, 8.1, or 7.1

  • Apple OS X (latest version)

  • Chromebooks (latest version)

Browsers

Administration: Supported browsers for administration tasks on a supported workstation:

  • Mozilla Firefox (latest version)

  • Google Chrome (latest version)

  • Microsoft Internet Explorer 11

  • Apple Safari (latest version)

Users: Supported browsers for users on a supported workstation:

  • Mozilla Firefox (latest version)

  • Google Chrome (latest version)

  • Microsoft Internet Explorer 11

  • Apple Safari (latest version)

NOTE:You must disable pop-up blockers to access the administration console. If you experience any issues with a supported browser, ensure that you have the latest version of the browser installed, or try another supported browser. Administering the appliance with Internet Explorer may be slower than with other supported browsers.

Cluster

Supported cluster configuration:

  • The cluster can have up to five nodes.

  • For optimal performance, each node should reside in the same IP subnet.

DNS

SocialAccess requires that all appliance nodes, administration workstations, end user workstations, and identity sources be able to resolve the public DNS name of the appliance.