3.6 Sending Mail Messages about Events and Incidents

IMPORTANT:Before you send a mail by using the Sentinel Control Center, ensure that you have an SMTP Integrator configured with connection information and with the property SentinelDefaultEMailServer set to true.

To send an event message by e-mail:

  1. In a Real Time Event Table, select an event or a group of events, then right-click and select Email.

  2. Provide the following information:

    • Email Address

    • Email Subject

    • Email Message

  3. Click OK.

To e-mail an incident:

  1. After you save your incident, click the Incidents tab, Incidents > Incidents View.

  2. Click the All Incidents option in the Switch View drop-down list located at the bottom right corner.

  3. Double-click an incident.

  4. Click Email Incident icon.

  5. Provide the following information:

    • Email Address

    • Email Subject

    • Email Message

  6. Click OK.

    The e-mail messages have HTML attachments that address incident details, events, assets, vulnerabilities, advisor information, attachment information, incident notes, and incident history.