Common Cause: You have installed Sentinel Rapid Deployment on a machine where an Identity Audit process is either running, or its uninstall is incomplete.
Action: Sentinel Rapid Deployment and Novell Identity Audit cannot be installed on a same machine. Before you install Sentinel Rapid Deployment on the machine where Identity Audit is installed, ensure that you uninstall Identity Audit completely.
If the Identity Audit processes are not completely stopped, the Identity Audit uninstall cannot be completed successfully. In this case, there are chances for conflicts either in installing Sentinel Rapid Deployment or in starting its applications.
Run the following command to shut down the Identity Audit services:
/etc/init.d/identity_audit stop
Run the following command to ensure that all the Identity Audit have stopped working:
ps -ef | grep novell
Stop any remaining processes manually if necessary.
kill -9 pid
Uninstall Identity Audit with necessary root permissions.
For more information, see Identity Audit Guide.