Novell Doc: Sentinel 6.1 User Guide - Incidents and Workflows

B.18.1 Add Events To Incident

Table B-141 Incidents and Workflow - Add Events To Incident

Tag	Value
Severity
Event Name	addEventsToIncident
Resource	IncidentService
SubResource	IncidentService
Message	User: <name> adding <number> events to incident with ID: <ID>

B.18.2 Adding Process Definition

Table B-142 Incidents and Workflow - Adding Process Definition

Tag	Value
Severity
Event Name	addProcessDefinition
Resource	WorkflowServices
SubResource	WorkflowObjectMgrService
Message	reading iTRAC Template <name>

B.18.3 Create Incident

Table B-143 Incidents and Workflow - Create Incident

Tag	Value
Severity
Event Name	createIncident
Resource	IncidentService
SubResource	IncidentService
Message	User: <name> created incident with name: <incidentName>, state: <state>, severity: <severity>, resolution: <resolution>

B.18.4 Creating Group

Table B-144 Incidents and Workflow - Creating Group

Tag	Value
Severity
Event Name	createGroup
Resource	WorkflowServices
SubResource	WorkflowObjectMgrService
Message	Creating iTRAC Role {0} : description : <description>

B.18.5 Creating User

Table B-145 Incidents and Workflow - Creating User

Tag	Value
Severity
Event Name	createUser
Resource	WorkflowServices
SubResource	WorkflowObjectMgrService
Message	Creating User in WorkFlow: {0} with firstname: <firstName> lastname : <lastName>

B.18.6 Delete Incident

Table B-146 Incidents and Workflow - Delete Incident

Tag	Value
Severity
Event Name	deleteIncident
Resource	IncidentService
SubResource	IncidentService
Message	Delete incident with ID: <ID>

B.18.7 Deleting Group

Table B-147 Incidents and Workflow - Deleting Group

Tag	Value
Severity
Event Name	deleteGroup
Resource	WorkflowServices
SubResource	WorkflowObjectMgrService
Message	Deleting iTRAC Role {0} : description : <description>

B.18.8 Deleting Process Definition

Table B-148 Incidents and Workflow - Deleting Process Definition

Tag	Value
Severity
Event Name	deleteProcessDefinition
Resource	WorkflowServices
SubResource	WorkflowObjectMgrService
Message	Deleting iTRAC Template <ID>

B.18.9 Deleting User

Table B-149 Incidents and Workflow - Deleting User

Tag	Value
Severity
Event Name	deleteUser
Resource	WorkflowServices
SubResource	WorkflowObjectMgrService
Message	Deleting User in WorkFlow: {0} with firstname: <firstName> lastname : <lastName>

B.18.10 E-mail Incident

Table B-150 Incidents and Workflow - E-mail Incident

Tag	Value
Severity
Event Name	emailIncident
Resource	IncidentService
SubResource	IncidentService
Message	User: <name> emailed incident with name: <incidentName>, state: <state>, severity: <severity>{2}, resolution: <resolution> to email address: <e-mailID>

B.18.11 Get Incident

Table B-151 Incidents and Workflow - Get Incident

Tag	Value
Severity
Event Name	getIncident
Resource	IncidentService
SubResource	IncidentService
Message	Get incident with ID: <ID>

B.18.12 Save Incident

Table B-152 Incidents and Workflow - Save Incident

Tag	Value
Severity
Event Name	saveIncident
Resource	IncidentService
SubResource	IncidentService
Message	Save incident with name: <name>, state: <state>, severity: <severity>, resolution: <resolution>

B.18.13 Saving Group

Table B-153 Incidents and Workflow - Saving Group

Tag	Value
Severity
Event Name	saveGroup
Resource	WorkflowServices
SubResource	WorkflowObjectMgrService
Message	Saving iTRAC Role {0} : description : <description>

B.18.14 Saving Process Definition

Table B-154 Incidents and Workflow - Saving Process Definition

Tag	Value
Severity
Event Name	saveProcessDefinition
Resource	WorkflowServices
SubResource	WorkflowObjectMgrService
Message	Saving iTRAC Template <name>

B.18.15 Viewing Process Definition

Table B-155 Incidents and Workflow - Viewing Process Definition

Tag	Value
Severity
Event Name	getProcessDefinition
Resource	WorkflowServices
SubResource	WorkflowObjectMgrService
Message	Viewing iTRAC Template <ID>

B.18 Incidents and Workflows