4.3 Manage Incident Views

Manage View allows you to:

4.3.1 Adding a View

To add an Incident View:

  1. Click Incidents > Display Incident View Manager. Alternatively, click Display Incident View button on the Tool Bar.

  2. Open the View Options by either:

    • Clicking the down-arrow on the Manage Views button located in bottom right corner of the window and selecting Add View. or

    • Clicking the down arrow on the Manage Views button located in the bottom right corner of the window, selecting Manage Views and then clicking the Add View button.

  3. Provide a name in the Option Name field. Click each button (listed below) to specify the options.

    • Fields: The variables of the events attached to incidents are displayed as fields. By default, all the fields are arranged as columns in the Incident View. In the Field options window, you can add or remove columns that display and arrange the order of the columns by moving the up and down arrows.

    • Group By: You can set rules to group incidents in the display View.

    • Sort By: You can set rules to sort the incidents in the display view.

    • Filter: You can set Incident filters. Only the Incidents that match your filter displays in the View.

    • Leaf Attribute: You can select an attribute from the list which is displayed as the first column in the Incident View.

  4. Click Save.

4.3.2 Modifying a View

To edit an Incident View:

  1. Click Incidents > Display Incident View or click Display Incident View Manager button on the Tool Bar.

  2. Open a view by:

    • Clicking the down-arrow on the Switch View button in the bottom right corner, select the view you want to edit. Click the down-arrow on the Manage View button located in bottom right corner of the screen and select Edit Current View from the list. or

    • Clicking the down arrow on the Manage Views button located in the bottom right corner of the window, select Manage Views. Select a view to edit and click View/Edit.

  3. Edit the options as required and click Save.

4.3.3 Deleting a View

To delete an Incident View:

  1. Click Incidents > Incident View Manager or click Display Incident View button on the Tool Bar.

  2. Click the down-arrow on the Manage Views button located in bottom right corner of the screen and select Manage View from the list. The Manage View window displays. Select a view and click Delete. A confirmation message alert displays.

  3. Click Yes to delete.

4.3.4 Default View

To mark a View as default:

  1. Click Incidents > Display Incident View Manager, or click Display Incident View Manager icon on the Tool Bar.

  2. Click the down-arrow on the Manage Views button located in bottom right corner of the screen and select Manage Views from the list. The Incident View window displays.

  3. Select the incident view you want as default, and click Mark as Default.