8.3 Downloading the Service Packs for Crystal Reports

  1. Go to the Novell download Web site.

  2. In the Patches section, click search patches.

  3. Select SIEM-Sentinel from the Product list.

  4. Specify crystal as the keyword, then click Search.

    A list of Sentinel patches that include the Sentinel Crystal XI R2 SP4 patch is displayed.

  5. Click the appropriate Sentinel version installed on your system, then click Sentinel Crystal XI R2 SP4.

  6. In the Sentinel Crystal XI R2 SP4 page, click proceed to download.

  7. Refer to the Crystal_Reports_patchinstallation.pdf for installation instructions.