8.6 Increasing Crystal Reports Server Report Refresh Record Limit

If Crystal attempts to process an extremely large number of events, it might give an error about maximum processing time or maximum record limit. To set your server to process a higher number or an unlimited number of records you will need to reconfigure the Crystal Page Server.

To Reconfigure the Crystal Page Server:

  1. Open a Web browser and provide the following URL:

    http://<hostname_or_IP_of_web_server>:<port number_for_webserver_port>/businessobjects/enterprise115/WebTools/adminlaunch

  2. Click Central Management Console.

  3. The System Name should be your host computer name. Authentication Type should be Enterprise. If not, select Enterprise.

  4. Provide your user name, password and click Log On.

  5. Click Servers; Click <server name>.pageserver.

  6. Under Database Records to Read When Previewing Or Refreshing a report, click Unlimited records; Click Apply.

  7. A prompt to restart the page server displays, click OK.

  8. You might be prompted for a logon name and password to access the operating system service manager.