Sentinel Agent Manager 8.4 resolves a previous issue.
This improvement was made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure that our products meet all your needs. You can post feedback in the Sentinel forum that also includes product information, blogs, and links to helpful resources.
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The following issue is resolved in this release:
Issue: Microsoft Visual C++ redistributable versions 2005 and 2008 are termed End of Support (EoS) by the vendor and need to be removed from the servers. While doing so, SAM services stop working. (Bug 44769)
Fix: Providing support for the 2017 redistributable version.
For information about hardware requirements, supported operating systems, and browsers, see System Requirements.
For information about installing Agent Manager 8.4, see the Agent Manager Installation Guide.
You can upgrade to Agent Manager 8.4 from Agent Manager 8.0 or later.
Download the Agent Manager installer from the Software License Download website. For information about upgrading to Agent Manager 8.4, see Upgrading Sentinel Agent Manager in the Agent Manager Installation Guide.
The following issues are currently being researched. If you need further assistance with any issue, please contact Technical Support.
Issue: The boolean drop-down button in the Configuration Property page does not expand to True and False values when the drop-down button is clicked. (Bug 173016)
Workaround: Double-click the value to toggle between True and False.
Issue: The drop-down button to set the Authorized Status as Yes or No in the Agent Summary View is not working properly. (Bug 172036)
Workaround: For setting the Authorized Status for a managed agent, go to Sentinel > Agent Manager. For setting the Authorized Status for an unmanaged agent, you can either do it via Sentinel or Agent Manager Console > Agent Administrator > Unmanaged Agents > Authorize Unmanaged Agents.
Issue: When FIPS 140-2 mode is enabled in your Sentinel environment, using Windows authentication for Agent Manager causes synchronization with the Agent Manager database to fail. (Bug 814452)
Workaround: Use SQL authentication for Agent Manager when FIPS 140-2 mode is enabled in your Sentinel environment.
Issue: Agent Manager 7.3 introduced security improvements that break communication with the iSeries agent. Agent Manager 7.3 and later cannot collect events from the iSeries Agent.
Workaround: Do not upgrade Agent Manager. Continue to use Agent Manager 7.2 to collect data from iSeries devices.
For specific product issues, contact Micro Focus Support at https://www.microfocus.com/support-and-services/.
Additional technical information or advice is available from several sources:
Product documentation, Knowledge Base articles, and videos: https://www.microfocus.com/support-and-services/
The Micro Focus Community pages: https://community.microfocus.com/
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