6.10 Disabling Communication from Computers

Instances may occur in which you want to disable communication from an agent without uninstalling the agent software or removing the agent from the Agent Manager database. For example, if an agent begins to send garbled data, you may want to prevent the agent from communicating with the central computer until you resolve the problem with the agent.

NOTE:If you plan to keep the agent in an unauthorized state for an extended period of time, stop the Agent Manager service on the agent computer. If the service is not stopped, the agent will continue evaluating rules and attempting to contact the central computer.

By default, each agent is authorized to communicate with the central computer. The following procedure suspends this authorization.