B.0 Configuring Authenticated Communication

Agent Manager provides two types of secure communication on Windows platforms. The default is encrypted communication, used to preserve the privacy and integrity of data passed between the central computer and agents.

Additionally, you can choose to authenticate communication. Certificate-based authentication adds a level of security by enabling the central computer to verify the data it collects comes only from valid agent computers. Authentication also enables the agent computers to verify the central computer itself is valid.

WARNING:Changing from encrypted communication mode to encrypted and authenticated mode is an operation that requires significant planning and consideration.

Ensure you install all appropriate certificates before enabling agent authentication or central computer authentication. If you enable authentication without correctly installing all certificates, your central computers and agents cannot communicate.