iTRAC workflows provide a simple, flexible solution for automating and tracking an enterprise’s incident response processes. iTRAC leverages Sentinel’s internal incident system to track security or system problems starting identification (through correlation rules or manual identification) through resolution.
You can build workflows using manual and automated steps. iTrac workflows support advanced features such as branching, time-based escalation, and local variables. Integration with external scripts and plug-ins allows flexible interaction with third-party systems. Comprehensive reporting allows administrators to understand and fine-tune the incident response processes. For more information, see Configuring iTRAC Workflows
in the Sentinel User Guide.