From the Agent Summary View in the Agent Administrator, you can view the status of agents on all computers monitored by your configuration group. From this window, you can also perform maintenance and troubleshooting tasks to keep your agent environment in good working order.
You can view information about all agents in a configuration group. The information available from the Agent Administrator includes:
The domain of an agent computer
Whether a computer has a managed unmanaged agent
Whether a computer is authorized in the database
Whether a computer has an agent installation or upgrade pending
Whether a computer is a proxy agent or an agentless monitored computer
The central computer finds computers that match the discovery rules, collects device attribute definitions older than 24 hours, and installs an agent as appropriate.
To view the agents assigned to a central computer:
Log on to the Agent Manager Console computer using an account that is a member of the OnePointOp ConfgAdms group.
Start the Agent Manager Console in the NetIQ Sentinel Agent Manager program group.
In the left pane, expand Agent Manager Agent Manager Console, and then expand Configuration.
Click central computers.
In the right pane, click the central computer with agents you want to view.
On the Action menu, click View Managed Computers. For more information about the fields on a window, click Help.
You can change the central computer to which a managed or unmanaged agent is assigned. You can specify any central computer in the same configuration group. For more information about the relationship between an agent and a central computer, see Section 6.1, Understanding Managed and Unmanaged Windows Agents.
NOTE:If you reassign an agent to a central computer that uses a different service account, ensure the service account is a member of the local Administrators group on all agents it will manage.
You may want to assign a new central computer to an agent in the following circumstances:
To remove the central computer from the configuration group. When you permanently stop using a central computer, assign a new central computer to the managed and unmanaged agents managed by that computer.
To take a central computer offline temporarily.
To reassign agents to different central computers to balance the agent load. No central computer should manage too many agents. Monitor central computer performance to determine whether you need to rebalance the agent load.
To change the central computer to which an agent is assigned:
Log on to the Agent Manager Console computer using an account that is a member of the OnePointOp ConfgAdms group.
Start the Agent Manager Console in the NetIQ Sentinel Agent Manager program group.
On the Tasks menu, click Global Tasks > Launch Agent Administrator.
In the left pane, click Agent Summary.
In the right pane, click Agent Summary View.
Select an agent you want to reassign to another central computer.
Click Reassign.
Select a different central computer, and then click OK. For more information about the fields on a window, see the Help.
Click Yes to confirm the change.
Click Apply.
Click Close.
Select Apply configuration changes now.
Click OK.
Verify the selected central computer and click OK.
Click Close.
If you change the name of the domain in which a monitored computer is located, move the computer to a different domain, or want the agent to monitor a different computer, update the agent using the Agent Administrator. If you are changing the domain of an agent computer, perform this task after you change the domain of the computer.
To change the name or domain of a monitored computer:
Log on to the Agent Manager Console computer using an account that is a member of the OnePointOp ConfgAdms group.
Start the Agent Manager Console in the NetIQ Sentinel Agent Manager program group.
On the Tasks menu, click Global Tasks > Launch Agent Administrator.
In the Agent Administrator window, click the Agent Summary tab.
Click Agent Summary View.
Select the agent you want to associate with a different domain.
Click Change. For more information about the fields on a window, see the Help.
If you want to change which computer the agent monitors, complete the following steps:
Select Computer.
In the New Computer field, type the name of the computer you want the agent to monitor and click OK.
If you want to update the domain to which a monitored computer belongs, complete the following steps:
Select Domain.
Select the domain to which the monitored computer now belongs, and then click OK.
Click Apply.