8.3 Configuring Global Settings

These tasks provide step‑by‑step guidance for configuring Global Settings, such as component communications.

8.3.1 Configuring Communication Ports

You can change the default TCP/IP port for communications between Windows agents and central computers in a configuration group. For more information about default ports, see the NetIQ Agent Manager Installation Guide.

NOTE:NetIQ does not recommend changing the default port after you initially configure your environment. Changing the port can cause significant interruptions in communications between central computers and agents. If you change the port and then restart the NetIQ Agent Manager service on your central computers, your agents cannot communicate with your central computers until you restart the service on all agents, as well.

To change the TCP/IP port:

  1. Log on to the Agent Manager Console computer using an account that is a member of the OnePointOp ConfgAdms group.

  2. Start the Agent Manager Console in the NetIQ Sentinel Agent Manager program group.

  3. In the left pane, expand Agent Manager Console, and then expand Configuration.

  4. Click Global Settings.

  5. In the right pane, click Communications.

  6. On the Action menu, click Properties.

  7. If you want to modify the port for standard Windows agents, specify the port number you want your Windows agents to use to communicate with your central computer. For more information about the fields on a window, click Help.

  8. In the left pane, click central computers.

  9. On the Action menu, click Scan All Managed Computers.

  10. When the central computer finishes scanning all managed agents, stop and restart the NetIQ Agent Manager service on all central computers in your configuration group.

  11. After you restart the service on all central computers, log on to each agent computer and manually stop and restart the NetIQ Agent Manager service.

8.3.2 Configuring General Agent Settings

Using the Agent Manager Console, you can configure settings for managed and unmanaged Windows agents in the configuration group, either globally or for each specific agent computer. These settings include buffering, service checking, event collection, communication failure handling, among others.

NOTE:

  • You can only modify certain agent settings globally, like scalability and heartbeat settings.

  • If you modify settings in the Communications, Scalability, Buffering, Temporary Storage, or Advanced tabs, Agent Manager automatically restarts the NetIQ Agent Manager service on all affected agent computers.

To configure global Windows agent settings:

  1. Log on to the Agent Manager Console computer using an account that is a member of the OnePointOp ConfgAdms group.

  2. Start the Agent Manager Console in the NetIQ Sentinel Agent Manager program group.

  3. In the left pane, expand Agent Manager Console, and then expand Configuration.

  4. If you want to configure global Windows agent settings, complete the following steps:

    1. Click Global Settings.

    2. On the Action menu, click Edit Agent Settings.

  5. If you want to configure settings for a specific agent computer, complete the following steps:

    1. Click central computers.

    2. In the right pane, select the central computer that monitors the agent you want to configure.

    3. On the Action menu, click View Managed Computers.

    4. Select the agent computer you want to configure and click Settings.

  6. Specify the appropriate settings. For more information about the fields on a window, click Help.

  7. Click OK.