You can deploy a virtual appliance that contains Self Service Password Reset as one of the installation options. The currently supported platforms for the appliance are VMware. We recommend that you have a good understanding of the virtual platform before deploying the appliance. Currently, the appliance is not supported in Amazon Web Service or Azure environments.
Before you deploy the appliance, ensure that you meet all of the appliance requirements and that you have downloaded and extracted the appropriate version of the appliance. For more information, see System requirements for the Appliance.
To install the Self Service Password Reset appliance:
Deploy the appliance to your VMware environment. For more information, see the Deploy an OVF or OVA Template section in the VMware Documentation.
Power on the appliance.
Select the appropriate language, then read the license and click Accept.
Use the following information to configure the appliance:
Specify a password for the root user on the appliance.
Specify a primary and secondary NTP server used to keep time on the appliance.
Select your region and time zone.
Specify a hostname for the appliance, then select whether to use a static IP address or DHCP. If you use a static IP address, you must specify the IP address, subnet mask, the gateway, and the DNS servers.
Click Finish and wait for the appliance initialization to complete.
After you complete the deployment of the appliance, you must configure your environment to work with Self Service Password Reset. For more information, see Configuring your environment for Self Service Password Reset.
NOTE:The appliance is the only platform that requires a license for online updates. You must obtain the license from the Customer Care Center. After you have the license, you install the license through the appliance administration console. For more information, see Performing an online update
in the Self Service Password Reset 4.8 administration guide.