15.12 Server utilization reaches 100%

Issue: When using the word list, the server utilization reaches 100%.

Workaround: This issue may occur due to the word list URL, which is configured in the configuration editor.

To resolve this issue, perform the following:

  1. Log in to Self Service Password Reset at https://dns-name/sspr as an administrator.

  2. In the toolbar, click your name.

  3. Click Configuration Editor.

  4. Navigate to Settings > Word List > Word List File URL.

  5. Remove the URL of a file containing a word list.

  6. In the toolbar, click Save changes.

  7. Perform the steps mentioned in Using the user interface under Uploading the word list.