NetIQ Self Service Password Reset 4.5 Patch Update 3 resolves several previous issues.
Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure that our products meet all your needs. You can post feedback in the NetIQ Self Service Password Reset forum on Micro Focus Forums, our online community that also includes product information, blogs, and links to helpful resources.
The documentation for this product is available on the NetIQ website in HTML and PDF formats on a page that does not require you to log in. If you have suggestions for documentation improvements, click comment on this topic at the bottom of any page in the HTML version of the documentation posted at the NetIQ Self Service Password Reset Documentation page. To download this product, see the NetIQ Downloads website.
NetIQ Self Service Password Reset 4.5 Patch Update 3 includes the following improvements and fixes:
NetIQ Self Service Password Reset 4.5 Patch Update 3 includes the following security improvement:
Sensitive information disclosure in specific product configuration. For more information CVE-2020-25837.
NetIQ Self Service Password Reset 4.5 Patch Update 3 includes the following software fixes:
When browsing the organization chart after eliminating the unmatched users, the application forces the user to logout. This happens due to incorrect handling of People Search LDAP Filter.
When a user tries to log in after enabling CAPTCHA and setting the CAPTCHA Intruder Attempt Trigger count, the login page does not display CAPTCHA when the user exceeds the intruder attempt count.
The following message is displayed when the user tries to log in without CAPTCHA:
An error occurred while validating CAPTCHA response. Please close your browser and try again. If this error occurs repeatedly contact your help desk.
5032 ERROR_CAPTCHA_API_ERROR (missing recaptcha response)
The SMS feature is enabled by default for changing passwords or profiles, and users cannot disable it.
The user activation token page does not mask the tokens even after the Mask Token Input Fields configuration is enabled.
Users are not able to reach the HaveIBeenPwned database after enabling ExternalBreach database check in their deployments. After this patch, users can reach HaveIBeenPwned database in their deployments.
This release includes support for the following operating systems:
Appliance: You can deploy the Self Service Password Reset appliance in the following virtual systems:
Hyper-V version 4.0
VMware ESX 6.5 or later
Windows .msi File: You can deploy the Self Service Password Reset .msi file on the following platforms:
Windows Server 2012
Windows Server 2016
Windows Server 2019
Amazon Web Services EC2 Windows 2016
Microsoft Azure Marketplace Windows 2016
WAR File: You can deploy the Self Service Password Reset WAR file on the following platforms:
Red Hat Enterprise Linux Server 7.4 or later (64-bit)
Red Hat Enterprise Linux Server 8.1
SUSE Linux Enterprise Server
12 SP3, 12 SP4, and 12 SP5 (64-bit)
11 SP4 or later (64-bit)
Amazon Web Services EC2 SUSE Linux Enterprise Server 12 SP3
Red Hat Enterprise Linux 7.4
SUSE Linux Enterprise Server 12 SP3
Microsoft Azure Marketplace
Red Hat Enterprise Linux 7.4
SUSE Enterprise Server 12 SP3
For detailed information about system requirements, supported operating systems, and browsers, see Deployment Requirements of Self Service Password Reset
in the Self Service Password Reset 4.5 Installation Guide.
To install Self Service Password Reset, see Installing Self Service Password Reset
in the Self Service Password Reset 4.5 Installation Guide.
To upgrade to Self Service Password Reset 4.5 Patch Update 3, you need to be on one of the following versions:
Self Service Password Reset 4.5 Patch Update 2
Self Service Password Reset 4.5 Patch Update 1
Self Service Password Reset 4.5
For more information to upgrade to Self Service Password Reset 4.5 Patch Update 3 from Self Service Password Reset 4.4.x or before, see Automatically Upgrading Self Service Password Reset.
Log in to the Self Service Password Reset administration console as an administrator.
In the toolbar, click your name and then click Administration.
Click the About tab and then verify that the SSPR Version is the latest one.
Our goal is to provide documentation that meets your needs. If you have suggestions for improvements, please email Documentation-Feedback@netiq.com. We value your input and look forward to hearing from you.
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