5.2 Upgrading Self Service Password Reset on Linux

If you installed Self Service Password Reset by deploying the WAR file on a Linux server, you must use the following steps to upgrade your deployment.

Since Self Service Password Reset is a Java servlet application running Apache Tomcat, the steps to add a patch update are the same as upgrading Self Service Password Reset. For more information, see Adding a Patch Update in the Self Service Password Reset 4.4 Administration Guide.

To upgrade Self Service Password Reset on Linux:

  1. Ensure that your browsers support TLS 1.2.

    By default, Self Service Password Reset only enables TLS 1.2 after the upgrade. Ensure that your browsers support TLS 1.2 or the users will not be able to log in after the upgrade. The most recent versions of the supported browsers support TLS 1.2. If you want to change this setting to a different protocol, you can access the setting in the Configuration Editor under Settings > HTTPS Servers > TLS Protocols.

  2. Download the most recent version of the Self Service Password Reset WAR file from the NetIQ Patch Finder download website.

  3. Create a backup of your current configuration information.

    1. Log in to Self Service Password Reset at https://dns-name/sspr as an administrator.

    2. In the toolbar, click your name.

    3. Click Configuration Manager.

    4. Back up the configuration XML file:

      1. Under Configuration Activities, click Download Configuration.

      2. Save the SSPRConfiguration.xml file to a safe location.

  4. (Optional) If you have made any customization in Self Service Password Reset such as changes in the user interface copy these for later reference.

    For more information, see Customizing the Theme of Self Service Password Reset in the Self Service Password Reset 4.4 Administration Guide.

  5. Stop Apache Tomcat by running the catalina.sh script in the Tomcat_Home/bin directory.

    ./catalina.sh stop

  6. Copy the updated sspr.war to the Tomcat_Home/webapps directory.

    NOTE:Ensure that you have set the SSPR_APPLICATION operating system environment variable in the setenv file. For more information, see Setting Operating System Environment Variables.

  7. Restart the Apache Tomcat service by running the catalina.sh script in the Tomcat_Home/bin directory.

    ./catalina.sh start

  8. Log in to Self Service Password Reset at https://dns-name/sspr as an administrator and verify that all of the configuration information is correct.