13.3 Viewing LDAP Permissions Recommendations

Self Service Password Reset contains an LDAP Permissions tool that displays all of the required rights specific to the LDAP directory you are using and what Self Service Password Reset modules you enable. Anytime you enable new modules, you must run the LDAP Permissions tool to ensure that you have the correct LDAP rights assignments for the module to work.

Here is a video demonstrating how to use the LDAP Permissions tool.

The LDAP Permissions tool is available when you run the Configuration Guide and it is also available in the Configuration Manager.

To access the LDAP Permissions tool:

  1. Log in to Self Service Password Reset at https://dns-name/sspr as an administrator.

  2. In the toolbar, click your name.

  3. Click Configuration Manager.

  4. Click LDAP Permissions.

  5. Review the LDAP Permissions Recommendations report and change the rights according to the information in the report.

    WARNING:Changing rights in your LDAP directory might permanently change the LDAP directory. Ensure that your LDAP directory administrator performs any required rights changes. If the LDAP directory is not healthy or there are communication problems in your network, changing the schema can cause problems.