8.9 Sending Email Warnings about Passwords that Are to Expire

Self Service Password Reset has the ability to send emails to users warning them their passwords are about to expire. To use this feature you must be using an external database to store the users’ information.

If you have Self Service Password Reset clusters, only the master node runs the job notification that sends the email to the users. If all nodes sent the emails, the users would receive multiple messages from each node.

To enable email notifications about password expiring:

  1. Ensure that you have a remote database configured.

  2. Log in to Self Service Password Reset at https://dns-name/sspr as an administrator.

  3. In the toolbar, click your name.

  4. Click Configuration Editor.

  5. Click Settings > Password Expiration Notification.

  6. Enable this option, define one or more filters to find the users that will receive the notification emails, and then define when to send the email.

  7. Click Settings > Email > Email Templates > Password Expiration Notification Email.

  8. Define the content of the email template that your users receive when their passwords are about to expire.

  9. In the toolbar, click Save changes, then close the Configuration Editor.

  10. In the toolbar, click the Home.

  11. On the Home page, click Administration.

  12. Click Data Analysis > Directory Reporting > Report Engine Status.

  13. Click Start to view the report.

  14. Click Summary to view the information about the job that ran to send the emails to the users.