Self Service Password Reset allows users to recover a forgotten user name without contacting the help desk through the Forgotten User Name module. The Forgotten Password User Name module is a configurable feature. After enabling this feature, users see the Forgotten User Name option on the user login web page.
The module is available to the public because the users forgot their user name and cannot authenticate to Self Service Password Reset. You can configure a search filter and attributes that enable users to search for a forgotten user name.
To configure the Forgotten User Name module:
Log in to Self Service Password Reset at https://dns-name/sspr as an administrator.
In the toolbar, click your name.
Click Configuration Editor.
Click Modules > Public > Forgotten User Name.
Configure the settings to enable the Forgotten User Name module using the help.
In the toolbar, click Save changes.