Migrating is different from upgrading by moving to new hardware (physical or virtual) or moving to a new platform. The steps for migrating Self Service Password Reset are the same no matter what platform you are using.
To migrate Self Service Password Reset
(Conditional) If you are currently running Self Service Password Reset 3.2 or a prior version, ensure that you review the Forgotten Password verification methods or you will have errors. For more information, see Additional Information If Upgrading or Migrating from Self Service Password Reset 3.2 or a Prior Version.
Create a backup of the current configuration information.
Log in to Self Service Password Reset at https://dns-name/sspr as an administrator.
In the toolbar, click your name.
Click Configuration Manager.
Back up the configuration XML file.
Under Configuration Activities, click Download Configuration.
Save the SSPRConfiguration.xml file to a safe location.
(Optional) If you have made any customization in Self Service Password Reset such as changes in the user interface copy these for later reference.
For more information, see Customizing the Theme of Self Service Password Reset
in the Self Service Password Reset 4.2 Administration Guide.
Deploy the new version of Self Service Password Reset on the new hardware or new platform. For more information, see Section 3.0, Installing Self Service Password Reset.
Restore the Self Service Password Reset configuration file to the new installation. For more information, see Importing Configuration Information
in the Self Service Password Reset 4.2 Administration Guide.
(Optional) If you have made any customization in Self Service Password Reset such as changes in the user interface restore these changes.
For more information, see Customizing the Theme of Self Service Password Reset
in the Self Service Password Reset 4.2 Administration Guide.
Log into the system as a user and ensure that all of the feature function.