8.9 Configuring Token Settings

Self Service Password Reset sends tokens through email and SMS for secure user authorization. You can configure Self Service Password Reset to send a random token in different scenarios such as during a new user registration and forgotten password recovery. For example, when users try to reset their passwords, Self Service Password Reset prompts them to specify answers to the challenge-responses and sends a token through an email or SMS to the email ID or phone number specified by the user. The user must enter this token into the Password Change form. When the token matches with the token sent by Self Service Password Reset, the system changes the user's password.

Self Service Password Reset also sends tokens for new user registration confirmation.

To configure token settings:

  1. Log in to Self Service Password Reset at https://dns-name/sspr as an administrator.

  2. In the toolbar, click your name.

  3. Click Configuration Editor.

  4. Click Settings > Tokens.

  5. Use the help to configure the settings for tokens.

  6. In the toolbar, click Save changes.