Self Service Password Reset help manage your users’ credentials if you store the users’ credentials in an LDAP directory. Self Service Password Reset supports Active Directory, eDirectory, and the Oracle Directory Server. The system helps you manage the users’ credentials by providing a help desk module where help desk administrators can reset the users’ credentials. It also provides a self-service option where users can retrieve their own credentials or new users can create accounts.
When you use the Configuration Guide to configure your environment for Self Service Password Reset, it prompts you to enter information about the LDAP directory that contains your users. You must now create an LDAP profile for the selected directory and define settings for that profile. The profiles that you define are user groups on which you can apply policies for different features of Self Service Password Reset.
Use the following information to configure LDAP directory profiles and settings for your environment.