2.3 Working with the Configuration Manager

The Configuration Manager is part of the administration console. It is for maintenance tasks of Self Service Password Reset and daily management tasks such as monitoring the health of the system.

To access the Configuration Manager:

  1. Log in to the Self Service Password Reset administration console as an administrator.

    https://localhost:port/sspr
  2. In the toolbar, click your name, then click Configuration Manager.

The Configuration Manager allows you to do the following:

  • View the configuration status: In order to configure features in Self Service Password Reset you must run the Configuration Guide or manually configure your environment to work with Self Service Password Reset. If you have not completed these tasks, the Configuration Manager shows that under Configuration Status. For more information, see Configuring Your Environment for Self Service Password Reset in the Self Service Password Reset 4.1 Installation Guide.

  • View the health: The Configuration Manager allows you to view the health of the different components of Self Service Password Reset under Health. It displays the health of the connected LDAP directories, if the platform is functioning, and if you have configured updates for the appliance.

  • Import or export the configuration file: Self Service Password Reset stores all of the configuration settings you make in the Configuration Editor in a configuration file. You can download the configuration file and save it for backup purposes or if you are upgrading the system. The Configuration Manager allows you to export and import this configuration file.

  • Download reports: The Configuration Manager allows you to generate and download reports for troubleshooting purposes. There is configuration summary report, a permissions report for the LDAP directory permissions, and a bundle of logs for troubleshooting.

  • View certificates: The Configuration Manager allows you to view the certificates Self Service Password Reset requires to maintain secure connections between it and the users. Self Service Password Reset manages secure information such as the users’ credentials. For more information, see Importing Certificates to Create an HTTPS Connection to Browsers.

  • Manage the local database: Self Service Password Reset contains a local database that stores configuration information. The Configuration Manager allows you to export and import that local database for backup purposes.

You can access the Configuration Manager directly without authenticating to troubleshoot issues. For more information, see Accessing the Configuration Editor and Configuration Manager Directly.