Self Service Password Reset provides the following key features and benefits:
Easily Change Passwords: Users can change their password without the help of an administrator.
Reset Forgotten Passwords: Users can reset their passwords by answering challenge questions configured by an administrator. Self Service Password Reset stores the challenge questions and the users’ responses for when they forget their password.
Recover Forgotten User Name: Users can easily search for forgotten user names by using the search filter that is configurable by administrators.
Configure Challenge-Response Authentication: Administrators can configure a set of challenge questions for the users. The questions can include random and required questions. The first time users log into Self Service Password Reset, it prompts users to provide answers to these questions. Users can reset their password by answering the same questions they saved earlier.
Self-Registration for New Users: New users can self-register, saving time and money.
Activate User Accounts: Users can reactivate a deactivated on their own account and set a password for it.
Edit Profile: Users can view and update their profiles.
Search for People: Users can search for their information as well as search for information about colleagues. Users can perform an interactive wildcard searches.
Simplify Help Desk Support: The Help Desk Module simplifies administrative tasks, such as resetting passwords, clearing intruder lockout, unlocking user accounts, and debugging user information.
Create Password Policies: Administrators can use password policies to enforce restrictions on the types of passwords that users can create.
Generate Usage and Lockout Reports: Administrators can generate reports for intruder lockout, daily usage statistics, and online log information for debugging purposes.
Supports Localization: Self Service Password Reset provides an easy way to add new languages. Self Service Password Reset provides default localization support for English, Catalan, Chinese Simplified, Chinese Traditional, Danish, Dutch, French, German, Italian, Japanese, Polish, Portuguese (Brazilian), Russian, Spanish, and Swedish.
Easily Customized: Administrators can easily customize Self Service Password Reset to integrate with external web authentication methods as well as integrate with NetIQ Identity Manager to add automated workflows and account claiming support.