8.4 Configuring Forgotten User Name

You can configure a search filter and attributes that enable users to search for a forgotten user name.

To enable the Forgotten User Name:

  1. Log in to Self Service Password Reset at https://dns-name/sspr as an administrator.

  2. In the toolbar, click your name.

  3. Click Configuration Editor > Modules > Forgotten User Name.

  4. Configure the following settings:

    Enable Forgotten User Name

    Allows users to recover their user name based on the configured search filter and attributes.

    Forgotten User Name Form

    Specify the fields that the users use to search for their users names.

    Forgotten User Name Search Filter

    Specify the search filter query to find user name. Include each attribute configured in Forgotten User Name Form. Strings encoded with a percent sign (%) are replaced with values supplied by the user.

    For example, if Forgotten User Name Form includes mail and sn attributes, the filter would be (&(objectClass=person)(cn=%mail%)(sn=%sn%)).

    User Name LDAP Attribute

    Specify an LDAP attribute to read as the user name of the user.

    User Name Send Method

    Select a method to send a new password to the user. This setting is applicable when Forgotten Password Recovery Mode is set to Send new password.

  5. Click Save changes.