Security Manager Self-Monitoring

The Security Manager Self-monitoring module monitors the performance of Security Manager components to ensure efficient operations. This module detects, alerts on, and automatically responds to critical events, and helps indicate, correct, and prevent possible service outages or configuration problems so you can quickly take corrective or preventive actions.

Improvements are made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure our products meet all your needs. You can post feedback in the Security Manager forum on Qmunity, our community Web site that also includes product notifications, blogs, and the Security Manager user group.

Supported Products

Security Manager 6.5 and later

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Why Install This Module?

This release of the Security Manager Self-monitoring module contains various improvements to address functional and performance issues.

Provides Sentinel Connection Monitoring Capability
Removes Reporting Cube Event Rule

Provides Sentinel Connection Monitoring Capability

This release adds the following event processing rules to inform you about communication issues between the Security Manager 6.5.4 central computer and the Sentinel 7.0 server:

Security Manager cannot communicate with Sentinel
Security Manager cannot send one or more messages
Security Manager successfully reconnected with Sentinel

These three rules generate alerts when the central computer cannot communicate with the configured Sentinel server or when the central computer re-establishes the connection.

Removes Reporting Cube Event Rule

To reduce unnecessary alert noise in environments where you did not installing the reporting server, this release disables the "Security Manager Cube Database not found" event rule included in the Security Manager Self-monitoring > Database rules set. (ENG312733)

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Installing This Module

The Security Manager setup program automatically installs this module. However, if an updated module becomes available, you can install this module using the Module Installer. NetIQ recommends that you regularly check for and install updated versions of the Security Manager Self-monitoring module to ensure Security Manager has full functionality. For more information about installing this module, see the User Guide for NetIQ Security Manager.

Note
When you update the Security Manager Self-monitoring module, you might also need to upgrade the provider for the module installed on your agent computers. If you monitor Windows computers using proxy agents, you should upgrade the Windows Proxy Provider included in the Self-monitoring module. If you do not use your agents for proxy monitoring, you do not need to upgrade the provider.

You can scan managed computers using the Development Console to upgrade the provider on your your managed agents. However, you must manually upgrade the provider on unmanaged agents by copying the WindowsProxyProvider.cab file from the NetIQ Security Manager\OnePoint\InstallMcsApps\ProgrammableProvider folder on the central computer to the NetIQ Security Manager\OnePoint\Providers\configgroup\IncomingPrgProviders folder on the unmanaged agent, where configgroup is the name of your configuration group.

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Known Issues

NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. The following issues are currently being researched. If you need further assistance with any issue, please contact Technical Support.

Additional Permissions Needed for Microsoft SQL Server 2008

If you are using Microsoft SQL Server 2008 or a later version, a known issue exists where you must add the Security Manager Service account to the msdb database fixed database role SQLAgentReaderRole for the Check SQL Server Jobs and Agent Status script to run properly.

You must also perform the following steps to enable Security Manager to monitor SQL Server Agent status:

Log on to the database server using an account that is a member of the Microsoft SQL Server sysadmin role.
Start SQL Server Management Studio, located in the Microsoft SQL Server 2008 program group.
In the left pane, right-click on the SQL Server you want to monitor and select Properties.
Select the Permissions page.
In the logins or roles pane, select the service account.
In the explicit permissions pane, navigate to View server state.
Select Grant.
Click OK.
Close SQL Server Management Studio.

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Contact Information

Our goal is to provide documentation that meets your needs. If you have suggestions for improvements, please email Documentation-Feedback@netiq.com. We value your input and look forward to hearing from you.

For detailed contact information, see the Support Contact Information Web site.

For interactive conversations with your peers and NetIQ experts, become an active member of Qmunity, our community Web site that offers product forums, product notifications, blogs, and product user groups.

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Legal Notice

NetIQ Security Manager is protected by United States Patent No(s): 05829001.

THIS DOCUMENT AND THE SOFTWARE DESCRIBED IN THIS DOCUMENT ARE FURNISHED UNDER AND ARE SUBJECT TO THE TERMS OF A LICENSE AGREEMENT OR A NON-DISCLOSURE AGREEMENT. EXCEPT AS EXPRESSLY SET FORTH IN SUCH LICENSE AGREEMENT OR NON-DISCLOSURE AGREEMENT, NETIQ CORPORATION PROVIDES THIS DOCUMENT AND THE SOFTWARE DESCRIBED IN THIS DOCUMENT "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW DISCLAIMERS OF EXPRESS OR IMPLIED WARRANTIES IN CERTAIN TRANSACTIONS; THEREFORE, THIS STATEMENT MAY NOT APPLY TO YOU.

This document and the software described in this document may not be lent, sold, or given away without the prior written permission of NetIQ Corporation, except as otherwise permitted by law. Except as expressly set forth in such license agreement or non-disclosure agreement, no part of this document or the software described in this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, or otherwise, without the prior written consent of NetIQ Corporation. Some companies, names, and data in this document are used for illustration purposes and may not represent real companies, individuals, or data.

This document could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein. These changes may be incorporated in new editions of this document. NetIQ Corporation may make improvements in or changes to the software described in this document at any time.

U.S. Government Restricted Rights: If the software and documentation are being acquired by or on behalf of the U.S. Government or by a U.S. Government prime contractor or subcontractor (at any tier), in accordance with 48 C.F.R. 227.7202-4 (for Department of Defense (DOD) acquisitions) and 48 C.F.R. 2.101 and 12.212 (for non-DOD acquisitions), the government's rights in the software and documentation, including its rights to use, modify, reproduce, release, perform, display or disclose the software or documentation, will be subject in all respects to the commercial license rights and restrictions provided in the license agreement.

Check Point, FireWall-1, VPN-1, Provider-1, and SiteManager-1 are trademarks or registered trademarks of Check Point Software Technologies Ltd.

ActiveAudit, ActiveView, Aegis, AppManager, Change Administrator, Change Guardian, Compliance Suite, the cube logo design, Directory and Resource Administrator, Directory Security Administrator, Domain Migration Administrator, Exchange Administrator, File Security Administrator, Group Policy Administrator, Group Policy Guardian, Group Policy Suite, IntelliPolicy, Knowledge Scripts, NetConnect, NetIQ, the NetIQ logo, PSAudit, PSDetect, PSPasswordManager, PSSecure, Secure Configuration Manager, Security Administration Suite, Security Manager, Server Consolidator, VigilEnt, and Vivinet are trademarks or registered trademarks of NetIQ Corporation or its subsidiaries in the USA. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.

For purposes of clarity, any module, adapter or other similar material ("Module") is licensed under the terms and conditions of the End User License Agreement for the applicable version of the NetIQ product or software to which it relates or interoperates with, and by accessing, copying or using a Module you agree to be bound by such terms. If you do not agree to the terms of the End User License Agreement you are not authorized to use, access or copy a Module and you must destroy all copies of the Module and contact NetIQ for further instructions.

This product claims FIPS compliance by use of one or more of the Microsoft cryptographic components listed below. These components were certified by Microsoft and obtained FIPS certificates via the CMVP.

893 Windows Vista Enhanced Cryptographic Provider (RSAENH)

894 Windows Vista Enhanced DSS and Diffie-Hellman Cryptographic Provider (DSSENH)

989 Windows XP Enhanced Cryptographic Provider (RSAENH)

990 Windows XP Enhanced DSS and Diffie-Hellman Cryptographic Provider (DSSENH)

997 Microsoft Windows XP Kernel Mode Cryptographic Module (FIPS.SYS)

1000 Microsoft Windows Vista Kernel Mode Security Support Provider Interface (ksecdd.sys)

1001 Microsoft Windows Vista Cryptographic Primitives Library (bcrypt.dll)

1002 Windows Vista Enhanced Cryptographic Provider (RSAENH)

1003 Windows Vista Enhanced DSS and Diffie-Hellman Cryptographic Provider (DSSENH)

1006 Windows Server 2008 Code Integrity (ci.dll)

1007 Microsoft Windows Server 2008 Kernel Mode Security Support Provider Interface (ksecdd.sys)

1008 Microsoft Windows Server 2008

1009 Windows Server 2008 Enhanced DSS and Diffie-Hellman Cryptographic Provider (DSSENH)

1010 Windows Server 2008 Enhanced Cryptographic Provider

1012 Windows Server 2003 Enhanced Cryptographic Provider (RSAENH)

This product may also claim FIPS compliance by use of one or more of the Open SSL cryptographic components listed below. These components were certified by the Open Source Software Institute and obtained the FIPS certificates as indicated.

918 - OpenSSL FIPS Object Module v1.1.2 - 02/29/2008 140-2 L1

1051 - OpenSSL FIPS Object Module v 1.2 - 11/17/2008 140-2 L1

1111 - OpenSSL FIPS Runtime Module v 1.2 - 4/03/2009 140-2 L1

Note: Windows FIPS algorithms used in this product may have only been tested when the FIPS mode bit was set. While the modules have valid certificates at the time of this product release, it is the user's responsibility to validate the current module status.

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