NetIQ Security Manager Module
Log Manager for Symantec Endpoint Protection

Release Notes

Date Published: December 25, 2008

 
 

 

Log Manager collects antivirus event information and stores it in secure repositories so you can archive this data, create reports for management or auditing purposes, and analyze critical events to research issues.

This document outlines why you should install this module, lists any installation requirements, and identifies any known issues. We assume you are familiar with the previous version of this product. For more information about installing Log Manager for Symantec Endpoint Protection, see the Installation Guide for NetIQ Security Manager.

Supported Products

This release supports the following products:

  • Symantec Endpoint Protection 11.x
  • Symantec AntiVirus Corporate Edition 10.x
  • Symantec AntiVirus Corporate Edition 9.x

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Why Install This Module?

Log Manager for Symantec Endpoint Protection replaces the Symantec Norton AntiVirus module. This release includes the following important changes:

This release also incorporates design changes that will enable NetIQ Corporation to more easily update this module in future. Improvements are made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure our products meet all your needs.

Added Platform Support

This module adds support for Symantec Endpoint Protection 11.x and continues to support Symantec AntiVirus Corporate Edition versions 10.x and 9.x. However, in the module, all previous references to Symantec AntiVirus have changed to Symantec Endpoint Protection.

This release adds the following rules:

  • Filter Known Issues (EICAR)
  • Policy Update Status

Due to changes in the Symantec products, this module no longer monitors Microsoft Exchange Server.

Change in Correlated Event Rules

Correlation rules are now included in the Correlation for Security Manager module. Ensure you have the latest version of Correlation for Security Manager. For more information, see the Correlation for NetIQ Security Manager Monitoring Guide.

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System Requirements

The following table lists additional requirements for a Windows agent monitoring Symantec Endpoint Protection or Symantec AntiVirus Corporate Edition. For more information about agent requirements, see the Installation Guide for NetIQ Security Manager.

Category Requirement
Processor 1.5 GHz Intel Pentium III or equivalent.
Memory 40 MB minimum. The amount of memory usage varies and depends on the environment, including event rate and other factors. Memory use for a Windows agent monitoring Symantec Endpoint Protection or Symantec AntiVirus Corporate Edition could reach 256 MB or higher.
Operating System All supported Windows agent platforms.
Software
  • Ensure you have Security Manager 6.0 Service Pack 2 or later installed.
  • Ensure you have Security Manager Self-Monitoring version 6.00.1.4 or later installed.
  • Install a Windows agent for each Symantec product you want to monitor.

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Installing This Module

You can install this module using the Module Installer. Log Manager for Symantec Endpoint Protection does not require special configuration. However, Symantec Endpoint Protection 11.x manager must be configured to work with Log Manager. For more information about installing this module and configuring the Symantec products, see the NetIQ Security Manager for Symantec Endpoint Protection Monitoring Guide in the following folder on the user interface computer:

installation folder\NetIQ Security Manager\OnePoint\Documentation\Monitoring Guides

Where installation folder is the location where you installed Security Manager user interfaces.

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Known Issues

NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. The following issues are currently being researched. If you need further assistance with any issue, contact Technical Support.

Obsolete Computer Groups Not Removed after Upgrade

Platform support in this version of Security Manager for Symantec Endpoint Protection changed significantly from the previous version, called Security Manager for Symantec Norton AntiVirus. Several items now have new names. If you gathered data with Security Manager for Symantec Norton AntiVirus, Security Manager will not delete the data gathered by that module. Security Manager also will not remove all items associated with the older version, even though Security Manager for Symantec Endpoint Protection does not use the items or information. For example, you might see the Computer Group "NetIQ :: Symantec Antivirus Client 7.0" after you upgrade, but data will not be added to this group. (DOC256530)

Configuration Not Preserved after Upgrade

In some environments, Security Manager configuration information is not maintained after you upgrade to this release. After you upgrade, run the configuration wizard and verify all information. (ENG238593)

Forensic Reports Do Not Run

Forensic reports run with a previous version will not return data collected with this release. To run the forensic reports on data collected with this release, back up, and then delete the forensics configuration file. By default, the forensics configuration file is C:\Program Files\NetIQ Security Manager\OnePoint\VSOC\config\forensics.xml. If you have added any custom provider analyzer names to this file, you must recreate the entries. (ENG238589)

Monitoring Guide in Documentation Directory

The Security Manager for Symantec Norton AntiVirus Monitoring Guide remains in the documentation directory after you upgrade the module. Ensure you use the Security Manager for Symantec Endpoint Protection Monitoring Guide. (ENG238600)

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Contact Information

Please contact us with your questions and comments. We look forward to hearing from you.

For detailed contact information, see the Support Contact Information Web site.

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Legal Notice

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