Event Manager for McAfee VirusScan Enterprise

Release Notes

Date Published: September 2009

 
 

 

Event Manager for McAfee VirusScan Enterprise allows you to monitor the McAfee VirusScan Enterprise application in real-time, using a single console, highlighting events that may indicate critical issues or potential problems so you can take corrective action quickly. This module monitors the application and generates alerts when the application is unable to run or deliver alerts. This module also identifies the computers in your environment that are protected by McAfee VirusScan Enterprise.

This module for the Security Manager product includes usability improvements and resolves several previous issues. Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure our products meet all your needs. You can post feedback in the Security Manager forum on Qmunity, our community Web site that also includes product notifications, blogs, and the Security Manager user group.

This document outlines why you should install this module, lists any installation requirements, and identifies any known issues.

Supported Products

This release supports the following products:

  • McAfee VirusScan Enterprise 8.5i
  • McAfee VirusScan Enterprise 8.7

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Why Install This Module?

Event Manager for McAfee VirusScan Enterprise provides support for McAfee VirusScan Enterprise 8.5i and 8.7. Event Manager for McAfee VirusScan Enterprise monitors events generated by McAfee VirusScan Enterprise, highlighting events that may indicate possible service outages of the virus detection system, as well as virus infections, so you can quickly take corrective or preventative actions.

In this release, Event Manager for McAfee VirusScan Enterprise includes a number of improvements, significantly reducing the number of alerts generated and increasing performance and usability of the module.

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System Requirements

The following table lists additional requirements for a Windows agent computer monitoring McAfee VirusScan Enterprise. For more information about agent requirements, see the Installation Guide for NetIQ Security Manager.

Category Requirement
Processor 1.5 GHz Intel Pentium III or equivalent.
Memory 40 MB minimum. The amount of memory usage varies and depends on the environment, including event rate and other factors. Memory usage for a Windows agent monitoring McAfee VirusScan Enterprise could reach 256 MB or higher.
Operating System All supported Windows agent platforms.
Software
  • Ensure you have Security Manager 6.0 Service Pack 4 or later installed.
  • Install the Windows agent monitoring McAfee VirusScan Enterprise on a separate computer from the database server or central computer.

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Installing This Module

Install this module using the Module Installer utility. If this is the first time you have installed the module, ensure you also add a license.

You can verify successful installation of the module in the Module Installer. After the installation completes, verify the Status column indicates the module is current and the module version listed in the Installed Version column is the same as the version in the Available Version column. For more information about installing modules, see the Installation Guide for NetIQ Security Manager.

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Configuring the McAfee VirusScan Enterprise Module

Event Manager for McAfee VirusScan Enterprise does not require any special configuration. However, using the Configuration Wizard, you can configure the module to enable or disable EICAR test virus alerting. For more information about using the Configuration Wizard, see the User Guide for NetIQ Security Manager.

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Known Issues

NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. The following issues are currently being researched. If you need further assistance with any issue, contact Technical Support.

Old Canned Queries Are Not Removed After Upgrade

After you upgrade the McAfee VirusScan Enterprise module from a previous version, the old canned queries remain in the McAfee AntiVirus folder in the Control Center. The canned queries in this folder may appear to function properly, but they may return incorrect results and should not be used. (DOC272601)

Old Computer Groups Are Not Removed After Upgrade

After you upgrade the McAfee VirusScan Enterprise module from a previous version, the old computer groups remain and the Security Manager agents continue to populate them. (ENG277199)

Removal of Monitoring Guides

Since monitoring information for updated Security Manager modules is now available in the module release notes, monitoring guides have been discontinued. However, a known issue exists where Security Manager cannot simply remove old monitoring guides when installing updated modules. To reduce the risk of users referencing outdated monitoring guides, Security Manager now replaces the old monitoring guide in the default documentation folder with a blank monitoring guide. Monitoring guides are installed by default in the \Program Files\NetIQ Security Manager\OnePoint\Documentation\Monitoring Guides folder on the central computer, but may have been moved or copied to a different location in your environment. After installing an updated module, you should manually delete any outdated monitoring guides that were copied or moved to other folders.

Removal of Old Release Notes

After you upgrade the McAfee VirusScan Enterprise module from a previous version, the old module release notes are not deleted from the \Program Files\NetIQ Security Manager\OnePoint\Documentation\Module Release Notes folder. The release notes files were renamed for this module update, and Security Manager cannot remove old release notes files when installing updated modules. (ENG277204)

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Contact Information

Please contact us with your questions and comments. We look forward to hearing from you.

For detailed contact information, see the Support Contact Information Web site.

For interactive conversations with your peers and NetIQ experts, become an active member of Qmunity, our community Web site that offers product forums, product notifications, blogs, and user groups.

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Legal Notice

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