Event Manager for Routers and Switches provides embedded expertise so you can proactively manage devices running Cisco IOS or Cisco VPN Concentrator and identify issues before they become critical. Event Manager for Routers and Switches helps increase the security, availability, and performance of devices running Cisco IOS and Cisco VPN Concentrator. Event Manager for Routers and Switches gathers events, alerts, and other information into a secure, central repository that you can monitor from a single console. Monitoring this information from a single console aids the IT team in correlating events to determine the nature of a potential security threat.

Event Manager for Routers and Switches collects syslog events generated by devices running Cisco IOS or Cisco VPN Concentrator. Event Manager for Routers and Switches highlights events that may indicate configuration changes or attacks, so you can quickly take corrective or preventive actions. Additionally, Event Manager for Routers and Switches provides alerts that may contain message descriptions and recommended actions, helping you respond to possible critical events on your network. For example, Event Manager for Routers and Switches enables you to perform the following tasks:

• Detect misconfigurations on your Cisco device
• Identify attacks and policy misuse
• Trace administrative access and actions
• Notify the Security Specialists notification group of serious issues
• Monitor your environment from a single console

Supported Products

This release supports the following products:

• Cisco IOS 12.3
• Cisco IOS 12.4
• Cisco VPN Concentrator 4.0
• Cisco VPN Concentrator 4.1
• Cisco VPN Concentrator 4.7

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Why Install This Module?

Event Manager for Routers and Switches provides support for Cisco VPN Concentrator when you configure Cisco VPN Concentrator software to report syslog messages in Cisco IOS format.

Improvements are made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure our products meet all your needs.

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System Requirements

The following table lists additional requirements for a Windows agent monitoring Cisco IOS and Cisco VPN Concentrator. For more information about agent requirements, see the Installation Guide for NetIQ Security Manager.

Category	Requirement
Processor	1.5 GHz Intel Pentium III or equivalent.
Memory	40 MB minimum. The amount of memory usage varies and depends on the environment, including event rate and other factors. Memory use for a Windows agent monitoring Cisco IOS or Cisco VPN Concentrator could reach 256 MB or higher.
Operating System	All supported Windows agent platforms.
Software	Ensure you have Security Manager 6.5 or later installed. A Windows agent can monitor one or more Cisco IOS devices. For more information about the number of instances one agent can support, see the NetIQ Security Manager Knowledge Base article NETIQKB51404 at www.netiq.com/support/sm/. If the Cisco IOS device and the agent are separated by a firewall, ensure the firewall allows syslog data through. Install the Windows agent with Cisco support on a separate computer from the database server or central computer.

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Installing This Module

Complete the following steps to install this module in a new Security Manager 6.5 installation.

To install this module:

1. Open the Module Installer. Under Event Manager for Routers and Switches, the Module Installer lists both a Legacy and a non-Legacy version of the Cisco IOS module.
2. Select only the non-Legacy version of the module and click Install.
3. Configure the new module using the Configuration Wizard. For more information about accessing the Configuration Wizard, see the User Guide for NetIQ Security Manager. For more information about how to enter information, click the question mark in the bottom left of the Configuration Wizard to expand a Help window to the right.
4. Configure the Windows agent. For more information, see the Installation Guide for NetIQ Security Manager.
5. Configure the Cisco IOS device to communicate with the Windows agent. For more information, see Configuring Cisco IOS and Cisco VPN Concentrator.

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Upgrading This Module

After you have upgraded your existing installation to Security Manager 6.5, complete either step 1 or step 2 in the following procedure to upgrade a previous version of this module.

To upgrade this module:

1. If you have access to reconfigure the Cisco IOS devices and have an extra computer on which to install a new Security Manager 6.5 Windows agent, complete the following steps:
1. Install and configure a new Security Manager 6.5 Windows agent to receive syslog messages. For more information, see the Installation Guide for NetIQ Security Manager.
2. Open the Module Installer. Under Event Manager for Routers and Switches, the Module Installer lists both a Legacy and a non-Legacy version of the Cisco IOS module.
3. Select both the Legacy and non-Legacy versions of this module and click Install. If you do not install the Legacy version of Cisco IOS, two instances of Configure the module for Cisco IOS will appear in the Support for Routers and Switches section of the Configuration Wizard. You will then have to open each instance to see which one is Legacy. When you install both versions, Security Manager renames Configuration Wizard links, existing rule groups, and documentation so you can easily distinguish between legacy items and new items, minimizing confusion.
4. When the modules are installed, open the Configuration Wizard.
5. In the left pane, click Support for Routers and Switches.
6. Click Configure the module for Cisco IOS.
7. In the left pane, click Agents that monitor Cisco IOS.
8. Add the new Security Manager 6.5 Windows agent you just installed.
9. In the left pane, click Cisco IOS Devices.
10. Add the Cisco IOS devices from which you want the new Windows agent to receive data.
11. Click Finish.
12. Access the Cisco IOS devices and reconfigure them to send data to the new Windows agent. For more information, see Configuring Cisco IOS and Cisco VPN Concentrator.
13. Verify the new Cisco IOS computer groups are populated with data.
14. Open the Configuration Wizard.
15. In the left pane, click Support for Routers and Switches.
16. Click Configure the module for Cisco IOS (Legacy).
17. Remove all agents and devices, disabling the Legacy version of the module.

Warning Ensure you have already reconfigured the Cisco IOS devices to forward their syslog events to the new agent before you disable the Legacy version of the module, otherwise you will lose data.

18. Click Finish.
19. In the Schedule Configuration Changes window, select both checkboxes and click OK.
2. If you do not have easy access to reconfigure Cisco IOS devices or you do not have an extra computer on which to install a new Security Manager 6.5 Windows agent, complete the following steps:

Note If you do not complete the following steps in a timely manner, it is possible some data collected will be stored as unrecognized syslog events in the log archive under source Generic Syslog.

1. Open the Module Installer. Under Event Manager for Routers and Switches, the Module Installer lists both a Legacy and a non-Legacy version of the Cisco IOS module.
2. Select both the Legacy and non-Legacy versions of this module and click Install. If you do not install the Legacy version of Cisco IOS, two instances of Configure the module for Cisco IOS will appear in the Support for Routers and Switches section of the Configuration Wizard. You will then have to open each instance to see which one is Legacy. When you install both versions, Security Manager renames Configuration Wizard links, existing rule groups, and documentation so you can easily distinguish between legacy items and new items, minimizing confusion.
3. When the modules are installed, open the Configuration Wizard.
4. In the left pane, click Support for Routers and Switches.
5. Click Configure the module for Cisco IOS (Legacy).
6. Take note of all settings:
• Agent domains and names
• Device names
• Monitoring settings
7. Clear all entries, disabling the module.
8. Click Finish.
9. In the Schedule Configuration Changes window, ensure both checkboxes are cleared.

Warning Selecting these options will result in data loss as the agents you have removed will stop receiving data from your Cisco IOS devices.

10. Click OK.
11. Click Configure the module for Cisco IOS.
12. Configure the non-Legacy version of Cisco IOS with the settings you recorded earlier from the Legacy version.
13. Click Finish.
14. In the Schedule Configuration Changes window, select both checkboxes and click OK. Selecting both options forces the Legacy module to empty all of its computer groups, causing the version 6.5 module to fill up its computer groups with all of the newly dropped agents and devices.
15. If you want to configure additional Cisco IOS devices in your installation, configure the Windows agent and then configure the Cisco IOS device. For more information, see Configuring the Agent and Configuring Cisco IOS and Cisco VPN Concentrator.

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Configuring the Agent

Add the name and IP address of the Cisco IOS or Cisco VPN Concentrator device to the Hosts file on the Windows agent computer. For more information about the Hosts file, see the Windows documentation.

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Configuring Cisco IOS and Cisco VPN Concentrator

Cisco IOS and Cisco VPN Concentrator sends syslog events to a Windows agent computer. This section describes how to configure each Cisco device to send syslog events to a Windows agent computer.

On the computer where Cisco IOS or Cisco VPN Concentrator is installed:

• Ensure the router has logging enabled.
• Ensure the router sends logging information through UDP Syslog to the IP address of the Security Manager agent.
• Ensure the router reports only the messages with the severity you want to monitor.
• If you are using Cisco VPN Concentrator, configure Cisco VPN Concentrator to report messages in Cisco IOS format.
• If you are using Cisco IOS and you want Security Manager to use the time stamp from the Cisco IOS syslog messages, ensure the time stamp includes a time zone and a date with a year and milliseconds. Do not use the uptime option.

Note If your Cisco IOS syslog messages do not have a time stamp, Security Manager uses the local time of the agent for the log message time.

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Contact Information

Please contact us with your questions and comments. We look forward to hearing from you.

For detailed contact information, see the Support Contact Information Web site.

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Legal Notice

THIS DOCUMENT AND THE SOFTWARE DESCRIBED IN THIS DOCUMENT ARE FURNISHED UNDER AND ARE SUBJECT TO THE TERMS OF A LICENSE AGREEMENT OR A NON-DISCLOSURE AGREEMENT. EXCEPT AS EXPRESSLY SET FORTH IN SUCH LICENSE AGREEMENT OR NON-DISCLOSURE AGREEMENT, NETIQ CORPORATION PROVIDES THIS DOCUMENT AND THE SOFTWARE DESCRIBED IN THIS DOCUMENT "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW DISCLAIMERS OF EXPRESS OR IMPLIED WARRANTIES IN CERTAIN TRANSACTIONS; THEREFORE, THIS STATEMENT MAY NOT APPLY TO YOU.

This document and the software described in this document may not be lent, sold, or given away without the prior written permission of NetIQ Corporation, except as otherwise permitted by law. Except as expressly set forth in such license agreement or non-disclosure agreement, no part of this document or the software described in this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, or otherwise, without the prior written consent of NetIQ Corporation. Some companies, names, and data in this document are used for illustration purposes and may not represent real companies, individuals, or data.

This document could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein. These changes may be incorporated in new editions of this document. NetIQ Corporation may make improvements in or changes to the software described in this document at any time.

© 2009 NetIQ Corporation. All Rights Reserved.

U.S. Government Restricted Rights: If the software and documentation are being acquired by or on behalf of the U.S. Government or by a U.S. Government prime contractor or subcontractor (at any tier), in accordance with 48 C.F.R. 227.7202-4 (for Department of Defense (DOD) acquisitions) and 48 C.F.R. 2.101 and 12.212 (for non-DOD acquisitions), the government's rights in the software and documentation, including its rights to use, modify, reproduce, release, perform, display or disclose the software or documentation, will be subject in all respects to the commercial license rights and restrictions provided in the license agreement.

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