11.7 Agent Displays An Error While Connecting to Sentinel

Issue: The following error:

post of events failed to https://sentinel.demo.local:1590/events: ##

occurs in the /var/log/messages location on the Agent while connecting to Sentinel.

Workaround: Perform the following procedure:

  1. Check the Sentinel configuration IP address for SENTINEL_DESTINATIONS flag in /etc/vsaunix.cfg configuration file.

    If the IP address is incorrect, provide the correct IP address.

  2. Run the following commands to check whether the detectd and vigilent services are running.

    ps -ef | grep "detect"

    ps -ef | grep "vigilent"

  3. (Conditional) If detectd and vigilent services are not running, restart the services. Run the following commands:

    /etc/init.d/detectd restart

    /etc/init.d/vigilentagent restart

  4. (Conditional) If the detectd and vigilent services are running, check connection status. Run the following command:

    netstat -na | grep 1590

    Wait for a few seconds and check the connection status again.

    If there is any certificate related issue, refer to Sentinel Agent Manager documentation.