12.3 Applying Patches

This section is applicable if you are using UAM.

NetIQ provides patches to the Agent in a zipped file known as a p-ball. Patches to UAM are applied to the UAM server, which automatically applies any required changes to the consoles using that server. To update UAM on Windows, click Update UNIX Agent Manager on the Start menu. To update UAM on Linux, run the update.sh command.

To apply a patch to the Agent computer using the UAM, perform the following steps:

  1. Click Patch > Patch Manager.

  2. Click Load Patch to add the patch you want to apply to the list of available patches.

  3. Select the computers where you want to apply the patch.

  4. Select the patch or patches that you want to apply.

  5. Click Start Install.

  6. Click Back to close the Patch Manager.

To apply a patch to the Agent computer manually, perform the following steps:

  1. Copy the patch file to the /usr/netiq/bin directory.

  2. Unzip the files and save them in the same directory.

  3. Search the wcPatch file and run it.

  4. Continue with the installation as prompted until the installation is complete.

  5. Update and verify the detectd and vigilentAgent services.