12.7 UNIX Agent Manager displays Agent Status as Auth Error

Issue: UNIX Agent Manager displays the following host status

Auth Error

in the following scenarios:

  • After adding the host to UNIX Agent Manager during upgrade to version 7.5.

    Retain the credentials from UNIX Agent Manager 7.4.

    NOTE:Credentials must be either custom Agent credentials or UNIX Agent Manager database credentials that you used to connect to UNIX Agent Manager 7.4.

  • While adding the host to UNIX Agent Manager after successful remote Agent installation.

    Remove the host IP address or host name from the host list of UNIX Agent Manager through which you installed the Agent on that host computer earlier (if any).