IMPORTANT:Before restoring the backup file, you must delete the cache file on the workstation. In directory environments, you must also delete the user object data in the directory.
Right-click the Windows button, then click .
Ensure that you have selected Show hidden files and folders in the Windows Folder Options dialog box.
Depending on the type of installation, browse to C:\Program Files\SecureLogin\Cache
or
%APPDATA%\SecureLogin\Cache
On Microsoft Windows Vista, browse to C:\Users\<Username>\Appdata\Roaming\SecureLogin\Cache
Delete the cache directory.
Close Windows Explorer.