Acme is an organization with a total of 30,000 users. 16,000 are allocated a fixed workstation, 3,000 are laptop users, and 11,000 access applications in Kiosk mode. The network environment is Microsoft Active Directory, and Novell SecureLogin version 3.5 is currently implemented. All users are managed from one administration workstation. ZENworks is used for application distribution and deployment generally occurs overnight.
Sales OU users have laptops for mobile access to the network. The Central Administration OUs contain a combination of static workstations and laptop users. Manufacturing and Purchasing OU users are mobile; workstations are accessed in Kiosk mode. Users in the remaining OUs are each allocated a workstation for their sole use.
The Java functionality provided by the new version of Novell SecureLogin is eagerly awaited by users in the Sales group, so they have volunteered to test the upgrade. After the upgrade is successfully deployed to the Sales group, Novell SecureLogin is deployed in stages to the rest of Acme.
Directory and test user
Central Administration and Human resources
Manufacturing and Purchasing
Day 1: Upgrade the server directory; extend the schema, and assign rights to the organizational units. Ensure that all containers and organizational units have the following:
Directory database version 3.5.
Stop tree walking.
Create a test user in the Sales OU and change the setting for the user object to directory database version value 7.0.
Test single sign-on enabling of required application.
Day 2: On successful deployment of the upgrade for the test user, manually set the directory database version to 6.0 on the Sales OU to enable full upgrade functionality.
Deploy the Novell SecureLogin upgrade on all Sales OU workstations/laptops. Assist Sales users with single sign-on enabling for Java applications.
Ensure that all laptop users have the Novell SecureLogin Cache setting enabled to ensure that the cache is stored locally.
Day 3: Monitor any upgrade issues for the upgraded Sales OU users. If all issues have been resolved successfully, install the Novell SecureLogin upgrade on all laptops and workstations associated with the Central Administration and Human Resources OUs.
Set the directory database version to 6.0 on the Central Administration and Human Resources OUs to enable full upgrade functionality.
Day 4: Install the Novell SecureLogin upgrade on workstations associated with the following OUs:
Day 5: Review and resolve any issues.
Day 6: Install the Novell SecureLogin upgrade on workstations associated with the following OUs:
Review any upgrade issues encountered by Central Administration OU users. If there are no problems, change the directory database version to 6.0 setting for the following OUs:
Day 7: All users now have upgraded the Novell SecureLogin application installed.
Review and resolve any issues.
Upgrade the administration workstation.
Day 8: If all issues are resolved successfully, change the directory database version to 6.0 for all remaining OUs.
Ensure that the following OUs are also enabled simultaneously to provide service for mobile and Kiosk users:
The changeover is planned to occur at midnight and all users have been requested to log out prior to or at this time and wait until 12.10 am before logging back in.
Day 9: Migration is completed. Review of the migration plan commences.