27.3 SecureLogin Fails To Provide Single Sign-on to Virtual Applications

Issue: SecureLogin does not provide single sign-on to virtual applications because the virtualization tools do not allow SecureLogin running on the host to access the virtualized application.

For example, when you use ZENworks Application Virtualization to virtualize Internet Explorer, SecureLogin does not provide single sign-on to Internet Explorer. The following reasons can cause this issue:

  1. ZENworks Application Virtualization does not allow Internet Explorer to access the existing Internet Explorer registries for the extensions that are configured with SecureLogin.

  2. ZENworks Application Virtualization does not allow reading of the COM entries for SecureLogin

  3. ZENworks Application Virtualization does not allow reading of the file system where SecureLogin is installed.

Workaround: While virtualizing an application, the virtualization tool must include the registries or the file system sections of the application that SecureLogin will access to provide single sign-on.

For example, if you virtualize Internet Explorer, you must virtualize BHO registry keys also. It will allow SecureLogin to provide single sign-on to Internet Explorer.