To back up configuration data before you upgrade Secure Configuration Manager:
Back up the SCM installation directory. Generally, the installation directory is C:\Program Files\NetIQ\Secure Configuration Manager.
Back up the SCMNSS directory. Generally, the SCMNSS directory is C:\scmnss.
Back up registry keys by exporting the following registry keys. To export the registry keys, open the command prompt and type regedit.exe, and then go to File > Export. Save the registry key file in .reg format.
HKEY_CURRENT_USER\Software\PENTASAFE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PSService
(Conditional) For 32-bit computers:
HKEY_LOCAL_MACHINE\SOFTWARE\PENTASAFE
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\NetIQ Core Services
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\NetIQ Secure Configuration Manager
(Conditional) For 64-bit computers:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PENTASAFE
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\NetIQ Core Services
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\NetIQ Secure Configuration Manager
Back up the SCM shortcuts by backing up the C:\ProgramData\Microsoft\Windows\Start Menu\Programs\NetIQ Secure Configuration Manager directory.
NOTE:The ProgramData directory might be hidden. If it is not visible, change the folder options settings to show the hidden files and folders.
Back up the Vigilent database.
NOTE:If you are using a 64-bit computer, the default installation directory for SCM is C:\Program Files (x86)\NetIQ\Secure Configuration Manager.