NetIQ Privileged User Manager 2.4 Release Notes

March 2014

NetIQ Privileged User Manager 2.4 includes new features, improves usability, and resolves several previous issues. Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable inputs. We hope you continue to help us ensure our products meet all your needs. You can post feedback in the Privileged User Manager Community Support Forum, our community Web site that also includes product notifications, blogs, and product user groups.

You can upgrade to Privileged User Manager 2.4 from Privileged User Manager 2.3 or later, or perform a new installation. Privileged User Manager 2.4 includes all fixes and features addressed in each Privileged User Manager 2.3 Service Pack and hotfix.

To download this product, see the Novell Downloads Web site. For more information about this release and for the latest release notes, see the Privileged User Manager Documentation Web site.

1.0 What’s New?

The following sections outline the key features, functions, and resolved issues in this release:

1.1 Usability Enhancements

Privileged User Manager 2.4 uses HTML5 on the following pages to provide an enhanced user interface (UI) with improved usability and ease of navigation:

  • Login Page and Home Page

  • Framework User Manager

  • Package Manager

For more information, see the relevant chapters in the NetIQ Privileged User Manager 2.4 Administration Guide.

1.2 Audit Zones

You can now configure audit zones and regulate the audit data traffic. For more information about audit zones, see Audit Zones in the NetIQ Privileged User Manager 2.4 Administration Guide.

1.3 Integration with NetIQ Access Manager

Privileged User Manager can be integrated with NetIQ Access Manager. For more information, see Integration with NetIQ Access Manager in the NetIQ Privileged User Manager 2.4 Administration Guide.

1.4 New Platforms Support

Privileged User Manager 2.4 adds support for Windows Server 2012 GUI version.

For more information, see Supported Platforms in the NetIQ Privileged User Manager 2.4 Installation Guide.

1.5 Software Fixes

Privileged User Manager 2.4 provides software fixes for the following issues:

OpenSSL Heartbleed Bug Causes Security Vulnerability

Issue: PUM was using OpenSSL version 1.0.1e, which was vulnerable to security threats. For more information, see http://heartbleed.com/.

Fix: PUM now uses OpenSSL version 1.0.1g.

License Activation Fails in the New UI

Issue: While registering framework, in the License Registration screen, following error is displayed upon entering the license key:

Missing required argument

Fix: PUM 2.4 resolves this issue.

AIX Core Dumps After Upgrading to 2.3.0-3

Issue: Core dumps after PUM is upgraded to 2.3.0-3 on AIX platform.

Fix: PUM 2.4 implements a new version of sqlite which replaces the encryption subsystem. The core dump issue is fixed in the new sqlite version.

Audit Video Files (*.flv) in the .work Directory on Windows Agent are Not Sent to Audit Manager

Issue: Windows audit video files are not sent to the audit manager. The files are accumulated in the .work directory on the Windows Agent.

Fix: PUM 2.4 optimizes the video processing tasks and sends unprocessed video files to Audit Manager at agent startup.

RDP Relay Sessions Disconnect with Audit Manager when unifiid Restarts

Issue: When a RDP relay session is going on, if the unifid process stops/restarts, RDP relay session disconnects with the audit manager.

Fix: On Linux platforms, PUM 2.4 continues the RDP relay session connection with audit manager even when the unifid process stops/restarts.

EAC Overwrites Command Risk Setting, If Not Defined in the EAC Policy

Issue: EAC overwrites the command risk setting, if it is not defined in the EAC policy.

Fix: In PUM 2.4, EAC does not overwrite command risk settings.

Dependencies are Not Resolved When Rolling Back Packages in Command Line

Issue: Command line option to rollback packages does not resolve dependencies. You must apply dependencies individually.

Fix: In PUM 2.4, Dependencies are resolved. When you try to rollback a dependent module/framework/patch, you will get an error message, such as the following example message:

Failed to restore package - 'registry' is dependent

Windows Screenshot in Output Mode Has Partial Screenshots

Issue: Audit data files do not play properly in the “output” mode. Some screenshots have missing data.

Fix: PUM 2.4 is resolves this issue. Audit data files now play properly, with correct screenshots.

Error Executing PostInstall

Issue: When installing the Administration Manager (admin) package on a new agent install through the Package Manager, the following cosmetic error is displayed at install time.

In the GUI:

Administration Manger version 2.3.3 (Rev:23981, Bld:65) (can't open /opt/novell/npum/service/local/admin/../.keystore/https_ssl.xml: No such file or directory at (eval 15) line 10.

In the unifid.log file:

Error executing PostInstall: can't open /opt/novell/npum/service/local/admin/../.keystore/https_ssl.xml: No such file or directory at (eval 16) line 10.

Fix: PUM 2.4 resolves the admin package installation issue.

2.0 System Requirements

For information about hardware requirements, supported operating systems and browsers, and software requirements, see Installation Requirements in the NetIQ Privileged User Manager 2.4 Installation Guide.

3.0 Installing Privileged User Manager 2.4

To install Privileged User Manager 2.4, see the NetIQ Privileged User Manager 2.4 Installation Guide.

To obtain the purchased license, log in to the Novell Customer Center and download the software and the license key. The ISO image contains the following directories and files for Framework Managers, Agents, and the Package Manager:

3.1 AIX

Package

Description

netiq-npum-agent-2.4-aix-5.1-powerpc.bff.gz

Agent package for AIX 5.1

netiq-npum-manager-2.4-aix-5.1-powerpc.bff.gz

Framework Manager package for AIX 5.1

3.2 HP-UX

Package

Description

netiq-npum-agent-2.4-hpux-11.00-hppa.depot.gz

Agent package for HP-UX 11 and 11i HPPA

netiq-npum-agent-2.4-hpux-11.23-ia64.depot.gz

Agent package for HP-UX 11i v2 and v3 Itanium

netiq-npum-manager-2.4-hpux-11.00-hppa.depot.gz

Framework Manager package for HP-UX 11 & 11i HPPA

netiq-npum-manager-2.4-hpux-11.23-ia64.depot.gz

Framework Manager package for HP-UX 11i v2 and v3 Itanium

3.3 Linux

Package

Description

netiq-npum-agent-2.4-linux-2.6-x86_64.rpm

Agent package for Linux on Intel 64-bit machines with a 2.6 kernel

netiq-npum-agent-2.4-linux-2.6-intel.rpm

Agent package for Linux on Intel 32-bit machines with a 2.6 kernel

netiq-npum-manager-2.4-linux-2.6-x86_64.rpm

Framework Manager package for Linux on Intel 64-bit machines with a 2.6 kernel

netiq-npum-manager-2.4-linux-2.6-intel.rpm

Framework Manager package for Linux on Intel 32-bit machines with a 2.6 kernel

3.4 Solaris

Package

Description

netiq-npum-agent-2.4-solaris-2.8-intel.pkg.gz

Agent package for Solaris 2.8 Intel

netiq-npum-agent-2.4-solaris-2.8-sparc.pkg.gz

Agent package for Solaris 2.8 SPARC

netiq-npum-manager-2.4-solaris-2.8-intel.pkg.gz

Framework Manager package for Solaris 2.8 Intel

netiq-npum-manager-2.4-solaris-2.8-sparc.pkg.gz

Framework Manager package for Solaris 2.8 SPARC

3.5 Tru64

Package

Description

netiq-npum-agent-2.4-tru64-5.0-alpha.tar.gz

Agent package for Tru64 v5.x OSF1

3.6 Windows

Package

Description

netiq_pum_agent_2.4_x86.msi

Agent package for Windows 32-bit computer

netiq_pum_agent_2.4_x64.msi

Agent package for Windows 64-bit computer

netiq_pum_manager_2.4_x86.msi

Framework Manager package for Windows 32-bit computer

netiq_pum_manager_2.4_x64.msi

Framework Manager package for Windows 64-bit computer

3.7 Package Manager

Package

Description

netiq-npum-packages-2.4.tar.gz

Zipped file for setting up a local package manager

4.0 Upgrading to Privileged User Manager 2.4

You can upgrade to Privileged User Manager 2.4 from Privileged User Manager 2.3 or later. To upgrade to Privileged User Manager 2.4, see Upgrading NetIQ Privileged User Manager in the NetIQ Privileged User Manager 2.4 Installation Guide.

5.0 Known Issues

NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. The following issues are currently being researched. If you need further assistance with any issue, please contact Technical Support.

For the list of known issues in previous versions of Privileged User Manager, see the Privileged User Manager 2.3 Documentation Web site.

5.1 RDP Relay Sessions Remain Connected After Uninstalling or Stopping PUM

Issue: RDP Relay sessions remain connected even after uninstalling or stopping PUM service.

Fix: Disconnect all the RDP Relay sessions before uninstalling or stopping PUM service.

5.2 “Register PUM Agent” Appears in the Start Menu Even After Registering PUM Agent

Issue: When you install PUM on a Windows computer, Start>All Programs>NetIQ Privileged User Manager>Register PUM Agent option is displayed. After you register the PUM Agent, this option continues to display on the Start menu as a recently run application.

Non-admin users can view this and might try to register the PUM Agent again. This might cause a duplicate entry or break the current agent registration.

5.3 Insufficient Memory Error While Adding Packages in AIX

Issue: You might get insufficient memory error while adding packages in AIX. This happens because the AIX OS restricts the “per process memory” (RAM) to 128MB or 256MB, hence the unifid process fails to expand up to the required space for decompressing the package file.

Fix: Perform the following before adding packages:

  1. Stop the NPUM Service:

    stopsrc -s npum

  2. Ensure that the service is stopped:

    ps ax | grep unifid

  3. Start the NPUM Service:

    (Conditional) If you want to expand to 2GB RAM:

    startsrc -s npum -e "LDR_CNTRL=MAXDATA=0x70000000"

    (Conditional) If you want to expand to 1GB RAM:

    startsrc -s npum -e "LDR_CNTRL=MAXDATA=0x30000000"

5.4 CPIO Error When Installing PUM Manager RPM Across Volumes

Issue: You might get the following error during PUM installation, if the /opt folder is on a different volume than where the /etc folder is, because RPM cannot write to the /etc folder:

error: unpacking of archive failed on file /etc/software/init.d/npum;52a5e1ef:
cpio: link failed - Invalid cross-device link

Fix: PUM 2.4 installers are not supported when /var, /etc, and /opt folders are in different volumes. Ensure that these folders on same volume.

5.5 Authorization Error in the UI

Issue: PUM UI displays the following error infrequently:

You are not authorized to perform this operation.

Fix: Perform the operation again or reload the page.

5.6 Insufficient Memory Error When You Add Packages in Solaris

Issue: You might get insufficient memory error while adding packages in Solaris. This happens because Solaris restricts the “per process memory” (RAM) to 128 MB or 256 MB, so the unifid process fails to expand up to the required space for decompressing the package file.

Fix: Run the following command before adding packages:

ulimit -a

5.7 RDP Relay Fails on Windows Server 2012 when the RDP Version is 8.0 or Higher

Issue: RDP Relay fails on a Windows Server 2012 computer when the RDP version is 8.0 or higher. To know the RDP version, see the mstsc version. If the mstsc version is 6.2.9200, it means that the RDP version is 8.0. By default, in Windows 8 and Windows Server 2012, RDP version is 8.0 or higher. When you perform RDP Relay from a client machine where RDP 8.0 is installed, RDP Relay to Windows Server 2012 does not work.

Fix: You can use Windows 7 or earlier version with mstsc 6.1.7601 or earlier version. If Windows 7 is updated to use latest version of RDP, you can downgrade to lower version by uninstalling update KB2592687. This is an optional update for Windows 7 and Windows Server 2008 R2 to update RDP protocol version.