8.2.5 Viewing the Videos

To view the videos:

  1. Click Reports on the home page of the console, and click Built-In Reports > All Sessions, Disconnected Sessions, Change Logs, Credential Checkouts, or Shared Key Checkouts.

  2. Select the session report you want to view, the Details page is displayed

  3. In the Capture column, click on the video icon.

    The video icon is displayed only if video capture is enabled for that session.

    NOTE:

    • If the recorded videos with .flv extension are not displayed, ensure that you have converted those videos to .webm format. For more information, refer to Converting the FLV Videos to WebM.

    • Video playback is not supported in Edge Browser as Edge browser does not support WebM format. Instead, use Google Chrome or Mozilla Firefox to play the videos.

  4. The following information about the session is displayed.

    • Overview

    • Keystrokes

    • Screenshots

    • Videos

  5. In the Video screen, click the button to play the video.

    Time: The time when the event occurred.

    Standard Input: Action performed by the user.

    All events: Displays all the events.

    Filtered events: You can filter the events based on the predefined filter option.

    Find: Searches the events based on the options provided by you.