NetIQ Support might advise you to try clearing the registry cache if you have communication problems among Privileged Account Manager components. The registry cache is held by the Registry Agent and contains a list of manager and agents in your Framework, copied from the Registry Manager. See Managing the Registry Cache for more details.
On the home page of the console, click Hosts.
The navigation pane displays the current hierarchy for your Framework.
Select the host for which you want to clear the registry cache.
Click the host’s Packages icon (click the arrow next to the host’s name to display it).
Click Clear Cache in the task pane.
The registry cache is marked as stale and is updated by the Registry Manager. You can also clear the registry cache by using the View Cache option (see Viewing the Registry Cache).