Privileged Account Manager 4.1 Release Notes

June 2021

Privileged Account Manager 4.1 resolves several previous issues and contains improvements to existing features.

Many of these improvements were made in direct response to suggestions from our customers. We thank you for your time and valuable input. We hope you continue to help us ensure that our products meet all your needs. You can post feedback in the Privileged Account Manager Community Support Forum, our online community that also includes product information, blogs, and links to helpful resources.

The documentation for this product is available on the NetIQ website in HTML and PDF formats. If you have suggestions for documentation improvements, click the comment icon on any page in the HTML version of the documentation posted at the Privileged Account Manager Documentation website. To download this product, see the Software License and Download portal.

1.0 What’s New?

The following sections outline the key features and functions provided by this version, as well as issues resolved in this release:

1.1 New Features and Enhancements

This release introduces the following new features and enhancements:

Enhancements in Access Control

Access Control is enhanced to support the below Resource Pools and respective Permissions:

  • LDAP Users/Groups from Advanced Authentication and RADIUS are supported in User Roles. For more information, see User Roles.

  • Database Users are supported in User Roles. For more information, see User Roles.

  • Database, Application and Key type resources are supported for Credential Checkouts in Resource Pools. For more information, see Components of Access Control.

  • Database and Application SSO resources are supported for Access in Resource Pools. For more information, see Database Servers and Application SSO.

  • Exceptions to block users' access on risky activities. For more information, see Configuring Exceptions.

For more information, see Access Control.

Administrative User Interface Improvements

Privileged Account Manager has made several user experience improvements based on feedback from customers and users.

Policy Engine

A new option is introduced to enable/disable Command Control. For more information, see Policy Engine.

RDP Direct

RDP Direct is not accessible without a rule or permission created for any user and 'Troubleshooting user' option is added for RDP Direct for emergency situations. For more information, see Impact on Accessing Windows Resources on Which PAM Agent is Installed.

1.2 Software Fixes

This release includes the following software fixes:

Component

Bug ID

Issue

User Interface

316405

Users encounter the not authorized error message when switching between tabs in the Privileged Account Manager new user interface.

Privileged Applications

328145

Privileged applications do not work for certain non-Privileged Account Manager local users.

Web RDP

329221

The auto-disconnect session for command risk does not work with Web Agent RDP or Web Agentless RDP functionality.

MyAccess Console

327457

In certain configurations, an eDir user is unable to log in to Privileged Account Manager MyAccess Console after upgrading from 3.7 to 4.0.

Reports

321577

The All Sessions report does not display updated records at the top of the list and the Privileged Account Administrator has to use filter to view the latest records.

Reports

321626

While playing the audited agent-based sessions video, the video begins at a wrong starting point.

Secondary Authentication

327046

Enabling Bypass Secondary Authentication on externally mapped groups enforces the user to log in using second-factor authentication while logging in to the Privileged Account Manager console.

2.0 Deprecation of Features

Support for the following features is deprecated:

  • JNLP-Based SSH Relay Functionality: The Java Network Launch Protocol (JNLP) that enables an SSH application to be launched on a client desktop by using resources that are hosted on a remote web server will be deprecated in the future releases and only Web launch of SSH applications will be supported.

  • The Privileged Account Manager Reports console from the old user interface will be deprecated in future releases.

3.0 Installing Privileged Account Manager 4.1

After installing Privileged Account Manager 4.1, download the software and the license from the Software License and Download portal. For information about how to download the product from this portal, watch the following video.

The following file is available with the Privileged Account Manager 4.1 release:

Table 1 File Available for Privileged Account Manager 4.1 Release

File/Folder name

Description

netiq-npam-packages-4.1.0-0.tar.gz

Contains Privileged Account Manager 4.1 .tar file.

4.0 System Requirements

For information about hardware requirements, supported operating systems, and browsers, see Privileged Account Manager 4.1 System Requirements and Sizing Guidelines.

5.0 Upgrading Privileged Account Manager

You can upgrade to Privileged Account Manager 4.1 from Privileged Account Manager 4.0 or later. When you upgrade to Privileged Account Manager 4.1, a rollback of packages to version 4.0 or an earlier version is not supported.

For information about upgrading to Privileged Account Manager 4.1, see Upgrading Privileged Account Manager in the Privileged Account Manager Installation Guide.

6.0 Known Issues

Micro Focus strives to ensure our products provide quality solutions for your enterprise software needs. The following issues are currently being researched. If you need further assistance with any issue, please contact https://www.microfocus.com/support-and-services/.

6.1 Check-in Fails for ESXi Application with the Java Version 14

Issue: Check-in fails for the ESXi application with the Java version 14 when installed on Linux manager. (Bug ID: 184179)

Workaround: No workaround is available.

6.2 The SSH Web Relay Session Gets Disconnected When the Vault Is Configured with an OpenSSH Private Key

Use ssh-keygen -m pem format keys. (Bug ID: 189414)

6.3 MSI Upgrade Does Not Work

Issue: MSI upgrade does not work with Privileged Account Manager 4.1. (Bug ID: 286190)

Workaround: Upgrade using Package Manager.

6.4 Enhanced Access Control Fails to Work on Solaris SPARC and HP-UX

No workaround is available. (Bug ID: 305031)

6.5 Privileged Account Manager Does Not Recognize Double-byte Characters

No workaround is available. (Bug ID: 329152)

6.6 Access Violation Exception Code Error Is Displayed

Issue: A Privileged Account Manager agent crashes and restarts multiple times displaying the error: Exception code: C0000005 ACCESS_VIOLATION. (Bug ID: 319098)

Resolution: Several changes have been made in Privileged Account Manager Windows agent to handle the synchronization of video processing, possible memory leaks, and general error cases which address the issue in most customer deployments. However, there could be instances where the issue might continue to occur with much lower frequency.

Workaround: Restart Privileged Account Manager service or reboot the Windows server.

6.7 Intermittent Issue Observed When RDP Direct Policy Is Invoked

Issue: An intermittent issue is observed when RDP Direct policy is invoked with Authorized No and a browser based application is launched for Web Application SSO. (Bug ID: 336035)

Workaround: No workaround is available.

6.8 Emergency Access for Application SSO Does Not Work

Issue: Emergency access for Application SSO does not work and the administrator is unable to approve connected requests. (Bug ID: 338033)

Workaround: No workaround is available.

6.9 License Summary Is Not Listed While Creating Database Vault for Monitoring

No workaround is available. (Bug ID: 348028)

7.0 Contacting Micro Focus

For specific product issues, contact Micro Focus Support at https://www.microfocus.com/support-and-services/.

Additional technical information or advice is available from several sources: