5.0 Viewing Emergency Access Request History

Select Home > Requests to view the history and current status of your emergency access requests. The status can be one of the following:

  • Pending: These are the requests that are pending actions from the administrator. You can cancel the requests in pending state.

    To cancel a pending request, perform the following:

    1. Select Home > Predefined Tags > Emergency Access > Pending.

    2. (Conditional) To cancel multiple requests, perform the following:

      1. Select one or more requests.

      2. Click Cancel Request.

    3. (Conditional) To cancel one specific request, perform the following:

      1. Click of the appropriate request.

      2. Click Cancel Request.

  • Approved: These are the requests approved by the administrator. You can access the approved requests from Home > Predefined Tags > Emergency Access. For more information about how to access the different types of resources, see Accessing Resources.

  • Denied: These are the requests denied by the administrator due to a specific reason, which is specified in the request. You can access the approved requests from Home > Requests.

  • Revoked: These are requests approved by the administrator and revoked later due to a specific reason, which is specified in the request.

  • Expiring: These are the requests about to expire in 15 minutes.

  • Expired: These are the requests which have already expire.