7.3.3 Creating Emergency Access Requests

To create an emergency access request:

  1. From > Requests > New Request.

  2. Select the required target.

  3. Configure the following based on the selected target:

    Target

    Actions

    Windows

    Select the Connection Type as follows:

    • Select the SSO when you need privileged single sign on access to Windows. When you select this option you get single sign on access through PAM proxy as well as PAM credential provider.

    • Select Direct Access to access Windows directly using the server credentials.

    SSH/Telnet

    Select the Connection Type as SSH or Telnet based on the connection method the target system supports.

    Database

    1. Select the required database.

    2. Select Credential Checkout to check out credentials to access the database.

    3. Select Database Access when you know the credentials to access the database but you need access to the database through PAM proxy.

    Privileged Shell

    Choose this option to get elevated access to the UNIX/Linux workstation using your local credentials.

    Application SSO

    Select this option if you need SSO access to an application or a Windows machine.

    Application Credential

    Select this option if you need credentials to access an application.

  4. Specify the following details for all the target resources:

    1. Specify the hostname or IP address of the target resource which you want to access, wherever applicable.

    2. Select Normal User to access the resource without any privileges or select Super User when you want privileged access to the resource.

    3. Specify the duration for which you want access to the resource.

    4. Specify the email address for receiving notification about the status of the request.

  5. Click Create.

    You will receive an email notification after a request is created. Whenever the status of the request changes, you will receive a notification and an email.

  6. From Requests to view emergency requests.