12.1.15 The System Cannot Process The Details Because Of A Disconnect With The Credential Vault Modules

Issue: The error gets displayed when there are no credential vault modules in the Privileged Access Manager framework, or no credential vault module is reachable from the primary registry module.

Workaround: For updating the license summary, it is a prerequisite that at-least one credential vault module is online and reachable from the primary registry module.

You need to install a credential vault module in at least one of the agents and rectify any network issues between the primary registry and the agent with credential vault module.